Senior Product Manager, Mobile & NFC Platforms

Early Warning Services LLC; San Francisco (CA); Hybrid; USD 207,000 - 242,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) retirement plan

Paid time off

Paid parental leave

Maven Family Planning

Job summary

Early Warning Services LLC is seeking a Principal Product Manager for Paze to define and advance product strategy across mobile platforms, translating customer needs into prioritized outcomes from discovery through commercialization.

You will lead cross-functional teams across engineering, design, marketing, and risk, shape end-to-end mobile journeys for iOS and Android, and drive adoption and growth in a hybrid, multi-city environment.

Qualifications

• Typically has 12+ years of progressive experience or demonstrated portfolio consistent with experience required of the role.
• Bachelor's degree or equivalent combination of education and experience.
• Demonstrated experience defining product strategy, roadmaps, priorities, and measurable outcomes for complex customer-facing products or platforms.
• Proven experience leading products through discovery, development, launch, commercialization, and ongoing optimization in a cross-functional environment.
• Demonstrated ability to operate independently through ambiguity, make product tradeoffs, and drive major initiatives across organizational boundaries.
• Demonstrated experience translating customer insights, market signals, data, and business needs into product requirements and product decisions.
• Strong technical fluency and demonstrated ability to partner effectively with engineering and architecture teams on complex product solutions.
• Demonstrated experience leading native Android and iOS products from concept through launch, iteration, and scaled operation.
• Demonstrated experience defining mobile product strategy and translating customer journeys and feedback into prioritized product requirements.
• Background and drug screen.

Responsibilities

• Define and communicate product vision, strategy, roadmaps, and investment priorities for a complex product, product group, or customer solution, balancing customer value, business impact, risk, and technical feasibility.
• Lead product work across the full lifecycle, including discovery, concept development, prioritization, requirements, delivery, launch, commercialization, performance management, and continuous improvement.
• Build alignment and coalitions across Product, Engineering, Design, Marketing, Sales, Analytics, Operations, Legal, Risk, Compliance, Fraud, and other stakeholders to advance product strategy and execution.
• Serve as a senior voice of the customer by synthesizing research, behavioral data, partner feedback, market signals, and experimentation into insights, product decisions, and differentiated experiences.
• Translate complex customer, business, and technical needs into clear product requirements, outcomes, success measures, and decision frameworks that enable cross-functional teams to execute effectively.
• Partner closely with technology leaders and engineering teams to evaluate solution options, manage dependencies and tradeoffs, and evolve products from initial capabilities into scalable, reliable solutions.
• Establish and monitor product performance measures, including adoption, customer experience, financial, operational, and risk outcomes; use results to adjust priorities and improve product performance.
• Influence executive and external stakeholder decisions by simplifying complex product topics, communicating tradeoffs and recommendations, and creating shared understanding across competing priorities.
• Define the future-state vision, strategy, roadmap, and success measures for native iOS and Android experiences and related mobile-wallet capabilities.
• Lead end-to-end mobile product development from 0-to-1 concepts through commercialization, iteration, and scaled adoption for Android and iOS applications.
• Partner with financial institutions, payment networks, and strategic partners to understand customer personas, pain points, journey friction, and ecosystem requirements.
• Lead user research to inform customer needs and shape and improve mobile experiences.
• Partner with Engineering and Design to translate customer needs into scalable native-app experiences while balancing platform constraints, security, risk, and performance.

Skills

Product strategy

Cross-functional leadership

Discovery to commercialization

Executive communication

Independent decision-making

Technical fluency

Mobile native apps

Research and insights

Education

Bachelor's degree

Job description

Early Warning Services LLC is seeking a Principal Product Manager for Paze to define and advance product strategy across mobile platforms, translating customer needs into prioritized outcomes from discovery through commercialization.

You will lead cross-functional teams across engineering, design, marketing, and risk, shape end-to-end mobile journeys for iOS and Android, and drive adoption and growth in a hybrid, multi-city environment.