Senior Product Manager, Marketing Systems & Personalization

Retail Services & Systems, Inc

North Bethesda (MD)

On-site

USD 146,000 - 204,000

Full time

14 days+
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Benefits offered by this job

Paid Time Off
Healthcare plans
401(k) with matching
Discounts on Total Wine products
College tuition assistance
Career development & product training
Total Rewards program

Job summary

Total Wine & More in Bethesda, MD is seeking an experienced Senior Product Manager to lead Marketing Technology initiatives across Marketing, Loyalty, Email Campaigns, Personalization, Promotions, and Customer Service platforms. You will partner with stakeholders to define strategy, prioritize investments, and deliver solutions that drive customer engagement and growth.

You will own the product vision, roadmap, and execution for personalization capabilities and omni-channel experiences,

Qualifications

  • 7+ years in Product Management, preferably Marketing Technology or Digital Commerce.
  • Proven ability to define vision, strategy, roadmaps and prioritization for enterprise-scale tech.
  • Experience with customer engagement platforms and omni-channel experiences.

Responsibilities

  • Define and execute the product strategy and roadmap for Marketing Technology solutions.
  • Lead initiatives across Marketing, Loyalty, Email Campaigns, Personalization, and Promotions.
  • Translate objectives into actionable requirements and features.
  • Oversee and mentor QA Analysts and Business Analysts; establish KPIs.

Skills

Product management
CSPO certification
Cross-functional leadership
Data-driven mindset
Marketing technology
CRM & Personalization

Education

Bachelor's degree

Tools

Salesforce
Google Analytics

Job description

Total Wine & More in Bethesda, MD is seeking an experienced Senior Product Manager to lead Marketing Technology initiatives across Marketing, Loyalty, Email Campaigns, Personalization, Promotions, and Customer Service platforms. You will partner with stakeholders to define strategy, prioritize investments, and deliver solutions that drive customer engagement and growth.

You will own the product vision, roadmap, and execution for personalization capabilities and omni-channel experiences,

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