Senior Product Manager — Identity Platform & DevTools

twilio; United States; Remote; USD 136,000 - 170,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

Job summary

Twilio is seeking a Senior Product Manager to scale our core identity product, delivering secure, developer-first experiences for authentication and authorization. You will partner with product and engineering leadership to define the roadmap and ship high‑impact features across teams, while embedding a strong voice of the customer in every decision.

In a remote-first environment, you will own end‑to‑end product responsibilities, collaborate across functions, and thrive in startup‑speed within

Qualifications

• 5+ years experience in product management or 2+ years in product management and 3+ years in an engineering role.
• Experience in building deeply technical products and/or products for developers.
• Bachelor in Computer Science, Engineering, or equivalent practical experience required.
• Strong technical, analytical, and UI/UX design understanding.
• Excellent written and verbal communication skills.

Responsibilities

• Design product capabilities for Identity platform—building new products that help our customers’ secure their applications for both agentic and human identity use cases.
• Partner with Product and Engineering leadership to set direction, translate customer needs into product capabilities, and build the roadmap to deliver on these capabilities.
• Collaborate across Twilio teams to align on product direction and unblock cross‑team initiatives.
• Operate with deep product ownership: author PRFAQs, product requirement docs, collaborate closely with engineering and design to bring these ideas to life, and enable our go‑to‑market teams to help our customers solve their challenges leveraging our products.
• Build in ambiguity—break down complex problems, make pragmatic tradeoffs, and design developer experiences that delight our customers.
• Be the voice of the customer in every conversation and decision, and ensure we build world class products that our customers value.

Skills

Product management

Technical products

Strong communication

UI/UX understanding

Engineering collaboration

Education

Bachelor's in CS/Engineering

Job description

Twilio is seeking a Senior Product Manager to scale our core identity product, delivering secure, developer-first experiences for authentication and authorization. You will partner with product and engineering leadership to define the roadmap and ship high‑impact features across teams, while embedding a strong voice of the customer in every decision.

In a remote-first environment, you will own end‑to‑end product responsibilities, collaborate across functions, and thrive in startup‑speed within