Remote Senior Principal Product Manager – Developer Platform

SendGrid, Inc.

United States

Remote

USD 247,000 - 274,000

Full time

14 days+

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Job summary

Twilio is seeking a Senior Principal, Product Management to lead the Developer Platform's strategic vision, managing foundational services, APIs and infrastructure. You will drive the roadmap that enables internal teams and partners to scale confidently.

You will treat the platform as a product, pushing for self-service experiences, golden paths, and high-quality documentation to reduce cognitive load. You will define success metrics and collaborate across engineering, architecture and design to

Qualifications

12+ years in product management for large-scale cloud services.
10+ years people management experience.
Proven track record delivering strategic platform initiatives.
Experience with commerce systems or usage-based products.
Executive-level communication and stakeholder alignment.

Responsibilities

Own the Platform Roadmap: define multi-quarter strategy for foundational services.
Transition to Self-Service: shift to self-service product model with catalogs.
Lead Cross-functional Integration: collaborate with Engineering, Architecture, Security.
Drive Developer Productivity: improve APIs, SDKs, and sandbox environments.
Measure and Optimize: establish KPI dashboards and governance frameworks.
Customer focus: translate customer needs into product strategy and priorities.
Stakeholder Alignment: represent the Twilio platform across the org.