Senior Product Manager, CX Insights & GenAI Lead

Amazon; New York (NY); Sur place; USD 136 000 - 184 000; Plein temps

Résumé du poste

Amazon seeks a Sr. Product Manager to understand, evaluate, and drive improved shopping experience for Amazon Consumers in North America.

You will design, build, and execute multi-method approaches to measure and benchmark consumer experiences across multiple businesses and customer types. You will own workstreams delivering insights that drive meaningful changes and actionable results, collaborating with scientists, developers, and product managers.

Qualifications

• 5+ years of product or program management, product marketing, business development or technology experience
• Experience with feature delivery and tradeoffs of a product
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience as a product manager or owner

Responsabilités

• Lead complex, timely, and relevant studies to improve customer experience, including scope alignment with business leaders, design, data collection and analysis, recommendations and presenting results to senior leaders.
• Experiment and innovate with autonomous AI agents that orchestrate workflows for evaluation and measurement.
• Collaborate with cross-functional teams including scientists, developers, and product managers.
• Stay current with the latest advancements in retail and agentic commerce.
• Explore potential business opportunities and translate them into concrete hypotheses and analysis requirements.
• Build ongoing relations with stakeholders to understand their challenges and priorities, build roadmap, and drive actions through insights delivery.

Connaissances

Product management

Roadmap strategy

End-to-end delivery

Data-driven insights

Stakeholder collaboration

Formation

Bachelor's degree or equivalent

Description du poste

Amazon seeks a Sr. Product Manager to understand, evaluate, and drive improved shopping experience for Amazon Consumers in North America.

You will design, build, and execute multi-method approaches to measure and benchmark consumer experiences across multiple businesses and customer types. You will own workstreams delivering insights that drive meaningful changes and actionable results, collaborating with scientists, developers, and product managers.