Senior Product Manager, AI for CX & Supply Chain

Amazon; Bellevue (WA); On-site; USD 151,000 - 205,000; Full time

Benefits offered by this job

Health insurance

401(k) Plan

Paid time off

Job summary

Amazon is seeking a Sr Product Manager (Tech) for the SCOT-BizOps AI team to conceptualize and develop state-of-the-art technology measuring and improving the shopping experience for every customer. You’ll own Tier-1 CX and supply chain metrics, extract insights from GV data, and build AI-powered solutions that scale globally.

You will collaborate with data science, BI, and engineering to deliver automated, scalable features, articulate a compelling roadmap, and communicate outcomes to senior

Qualifications

• Experience defining requirements with internal customers and translating into actionable specs.
• Ability to design intuitive UI and influence product adoption.
• Proven track record delivering data-driven product roadmaps.

Responsibilities

• Work with internal customers to understand their use cases and their existing solutions. Drive requirements definition, UI design, feature development priority, and product adoption/effectiveness.
• Collaborate with your engineering and business teams to drive the product roadmaps.
• Define product strategy and vision, and own the product roadmap and related literature.
• Address bottlenecks, identify inefficiencies, anticipate and make tradeoffs; balance the business and customers’ needs versus technical constraints.
• Own production of business metrics for Availability data-products- detecting anomalies, deep long-term trends and insight generation.
• Lead technical product development for new strategic initiatives.
• Own Business Requirement Documents, User Stories, Use Cases, and Product Strategy documents.
• Evaluate technical solutions with alternatives and decompose significantly complex problems into concise and effective technical propositions.
• Partner with multiple tech and product teams across multiple locations with varying sets of priorities to ensure a timely delivery of the solution.

Skills

Requirements definition

UI design

Product roadmap

Stakeholder communication

Data-driven decision making

Job description

Amazon is seeking a Sr Product Manager (Tech) for the SCOT-BizOps AI team to conceptualize and develop state-of-the-art technology measuring and improving the shopping experience for every customer. You’ll own Tier-1 CX and supply chain metrics, extract insights from GV data, and build AI-powered solutions that scale globally.

You will collaborate with data science, BI, and engineering to deliver automated, scalable features, articulate a compelling roadmap, and communicate outcomes to senior