Senior Product Manager, CRM & Multi-Channel Growth

eBay; Bellevue (WA); On-site; USD 161,000 - 215,000; Full time

Job summary

eBay is seeking a highly driven Senior Product Manager to join the Conversion Programs team. You will drive multi-channel communications across Email, Push, and Native Hub Notifications, shaping strategies that impact revenue and customer value.

You will lead cross-functional collaboration, define tests, and scale improvements end-to-end. You will work with Product, Engineering, Analytics, Design, and Operations in a fast-paced environment, owning from strategy to execution while aligning with

Qualifications

• 5+ years in product, growth marketing, business, or consulting with focus on conversion and performance.
• 2+ years in ecommerce or marketplace environments; marketplace experience preferred.
• Experience owning and optimizing performance-based lifecycle communications (email, push, in-app).
• Strong experimentation: design hypotheses, forecast impact, run tests, interpret results.

Responsibilities

• Build and own the roadmap with engineering, data science, and design teams.
• Size opportunities and forecast business impact for ideas.
• Prioritize features based on business value, user needs and effort.
• Author A/B tests and define KPIs.
• Implement tests and customer experience improvements.
• Create PRDs and communicate requirements to engineering.

Skills

Conversion optimization

Cross-functional

A/B testing

Data-driven

Product sense

Leadership

Tools

CRM

Marketing automation

Job description

eBay is seeking a highly driven Senior Product Manager to join the Conversion Programs team. You will drive multi-channel communications across Email, Push, and Native Hub Notifications, shaping strategies that impact revenue and customer value.

You will lead cross-functional collaboration, define tests, and scale improvements end-to-end. You will work with Product, Engineering, Analytics, Design, and Operations in a fast-paced environment, owning from strategy to execution while aligning with