Senior Product Manager, AI-Driven Workflows (Remote)

F5 Remote Jobs; United States; Remote; USD 170,000 - 240,000; Full time

Benefits offered by this job

100% health coverage

Parental leave 16 weeks

Unlimited PTO

Remote stipend

Professional development budget

Job summary

Customer.io is seeking a Senior Product Manager for Workflows to turn customer signals into impactful products. You will partner with Design and Engineering in a small, autonomous team, synthesizing user research, market data, and analytics into a customer-first roadmap and releases.

You will prototype, test hypotheses, and drive cross-functional planning to align goals and trade-offs. The role emphasizes AI-enabled discovery, rapid experimentation, and measurable impact on adoption and

Qualifications

• 7+ years of product management in B2B SaaS or automation platforms.
• Strong analytics and data-driven decision making.
• Experience leading cross-functional teams with Engineering and Design.

Responsibilities

• Identify customer problems via user research and analytics.
• Prototype and run experiments to de-risk ideas.
• Lead cross-functional planning around product goals.
• Define success metrics and monitor adoption.
• Take on tech lead duties when needed.

Skills

Product management

Analytical skills

Independent ownership

Remote async communication

AI tooling experience

Technical background

Engineering liaison

Workflows/automation

Job description

Customer.io is seeking a Senior Product Manager for Workflows to turn customer signals into impactful products. You will partner with Design and Engineering in a small, autonomous team, synthesizing user research, market data, and analytics into a customer-first roadmap and releases.

You will prototype, test hypotheses, and drive cross-functional planning to align goals and trade-offs. The role emphasizes AI-enabled discovery, rapid experimentation, and measurable impact on adoption and