Senior PM, AI-Driven Workflows (Remote • Unlimited PTO)

Customer.io; United States; À distance; USD 170 000 - 240 000; Plein temps

Avantages offerts par ce poste

100% covered medical, dental, vision,–

Mental health coverage

Parental leave: 16 weeks

Unlimited PTO

Remote work stipend

Wellness stipend

Résumé du poste

Customer.io is a remote-first company that helps 9,000+ brands send personalized messages at scale. We value empathy, transparency, and responsibility. Six product managers collaborate with Engineering, Design, and business teams to ship impactful features.

The role focuses on identifying customer problems, validating ideas through rapid experimentation, and aligning cross-functional teams around clear product goals. Salary ranges reflect the US market and experience.

Qualifications

• Surfacing customer problems based on qualitative and quantitative data.
• Driving alignment through communication and market research.
• Using AI to accelerate discovery.

Responsabilités

• Identify and validate customer problems through user research, usage analytics, and AI-powered discovery tools.
• Rapidly prototype and run experiments to test hypotheses and de-risk new ideas early in development.
• Lead cross-functional planning to align Engineering, Design, and business stakeholders around clear product goals.

Connaissances

User research

Usage analytics

AI discovery

Cross-functional planning

Stakeholder alignment

Description du poste

Customer.io is a remote-first company that helps 9,000+ brands send personalized messages at scale. We value empathy, transparency, and responsibility. Six product managers collaborate with Engineering, Design, and business teams to ship impactful features.

The role focuses on identifying customer problems, validating ideas through rapid experimentation, and aligning cross-functional teams around clear product goals. Salary ranges reflect the US market and experience.