Senior Product Manager — AI-Driven Patient Experience (Remote)

Tebra

Newport Beach (CA)

On-site

USD 135,000 - 152,000

Full time

10 hours ago

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Benefits offered by this job

Healthcare benefits

Dell discount

Gympass

Telus EAP

Job summary

Tebra is seeking a Senior Product Manager for the Patient Experience portfolio to connect independent practices with patients and reduce admin work. You will own product strategy, drive cross-functional execution, and measure outcomes while bringing practical AI fluency to the products you build.

You will define priorities, collaborate across teams on AI-enabled features, and stay current with healthcare regulatory requirements. Remote pay range is provided for eligible candidates.

Qualifications

5+ years of product management experience in software.
Hands-on generative AI in product work; prototyping or production tests.
Knowledge of large language models, prompting, retrieval, agentic workflows.

Responsibilities

Define and design features for core products to solve customer problems.
Lead Message Center evolution with cross-functional teams (Eng, Legal, Ops).
Identify AI/automation opportunities to reduce staff effort and improve patient interactions.
Partner with engineers to define AI quality measures, evaluation cases & launch criteria.
Conduct market research on customer segments, competitors, pricing, packaging.

Skills

Product management

Generative AI in prod

LLMs & prompts

Customer-facing products

Agile PM in SaaS

Analytical & modeling

Business trade-offs

Healthcare industry exp

Job description

You will define priorities, collaborate across teams on AI-enabled features, and stay current with healthcare regulatory requirements. Remote pay range is provided for eligible candidates.

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