Senior Product Manager, Patient Experience & AI

Tebra; United States; Remote; USD 135,000 - 152,000; Full time

Benefits offered by this job

Dell discount

Gympass

Telus Employee Assistance Program

Job summary

Tebra is seeking a Senior Product Manager for the Patient Experience portfolio to connect independent practices with patients while reducing administrative work. You will own strategy, lead cross-functional teams from discovery to launch, and apply practical AI fluency to product development and operations.

Scope may evolve across calendar and scheduling capabilities, with a focus on AI-powered improvements, compliance, and measurable outcomes for customer and business success.

Qualifications

• 5+ years leading software product management, preferably in B2B SaaS.
• Hands-on use of generative AI in product work with prototypes or experiments.
• Familiar with LLMs, prompting, retrieval, and agentic workflows.
• Experience with customer-facing products and complex workflows in healthcare.
• Proven ability to drive product strategy with cross-functional teams.

Responsibilities

• Own product strategy and execution for the Patient Experience portfolio.
• Lead discovery through launch, aligning customer needs with priorities.
• Collaborate with engineering, legal, and operations on compliance and delivery.
• Define AI quality measures, fallbacks, and launch criteria.
• Analyze usage data and market trends to inform the roadmap.
• Prepare product specs, use cases, and UI wireframes.

Skills

Product management

AI in product development

Large language models

Healthcare industry knowledge

Agile product management

Job description

Tebra is seeking a Senior Product Manager for the Patient Experience portfolio to connect independent practices with patients while reducing administrative work. You will own strategy, lead cross-functional teams from discovery to launch, and apply practical AI fluency to product development and operations.

Scope may evolve across calendar and scheduling capabilities, with a focus on AI-powered improvements, compliance, and measurable outcomes for customer and business success.