Senior Product Manager, AI-Powered Patient Experience (Remote)

Wheel Health Inc; United States; Remote; USD 140,000 - 210,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Life, Short and Long Term Disability

401K match

Flexible PTO

Stock options

Additional programs and perks

Job summary

Wheel is transforming virtual care by owning the patient experience across enterprise partners. As Staff/Principal Product Manager, Patient Experience, you will shape the strategy and multi-year roadmap for patient-facing experiences that scale across partner brands and healthcare settings.

You will collaborate with Engineering, Design, Clinical Operations, and partner teams to balance user needs with enterprise requirements, guiding AI-powered features from concept to launch in a fast‑moving,

Qualifications

• 8+ years of product management experience with consumer-facing products.
• Experience building B2B2C or white-label products for enterprise partners.
• Strong systems thinking and cross-functional leadership skills.

Responsibilities

• Define the multi-year vision and roadmap for patient experience across Wheel's surfaces.
• Collaborate with Design, Engineering and partner teams to standardize experiences across partners.
• Translate partner requirements into a unified product strategy that serves patients well.
• Champion design as a strategic differentiator and guide AI-powered capabilities from concept to launch.

Skills

Product management leadership

AI-powered products

Systems thinking

B2B2C / white-label

Consumer experience design

Cross-functional collaboration

Education

Bachelor's degree or higher in a relevant field

Tools

API design knowledge

Data analysis tools (SQL, etc.)

Job description

Wheel is transforming virtual care by owning the patient experience across enterprise partners. As Staff/Principal Product Manager, Patient Experience, you will shape the strategy and multi-year roadmap for patient-facing experiences that scale across partner brands and healthcare settings.

You will collaborate with Engineering, Design, Clinical Operations, and partner teams to balance user needs with enterprise requirements, guiding AI-powered features from concept to launch in a fast‑moving,