Senior Product Manager: AI-Driven Operations Transformation

Ryder System, Inc.; Novi (MI); On-site; USD 115,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) plan

Job summary

Ryder System, Inc. in Novi, MI is seeking a Senior Product Manager to lead strategic process transformation initiatives across the transportation management organization.

You will partner with business, operations, technology, and AI teams to understand current workflows and design scalable processes that improve performance and customer outcomes. You will drive standardization using technology, automation, and AI, oversee implementation, establish metrics, and lead change management to ensure

Qualifications

• Experience in Product Development, Product Management or Product Operations.
• Expertise in business process mapping, process optimization, and operating model design.
• Experience leading large-scale transformation, automation, or digital modernization initiatives.
• Strong understanding of AI agents, workflow automation, and business process management.

Responsibilities

• End-to-end process mapping across customers to expose variation and automation potential.
• Analyze complex problems requiring in-depth evaluation of factors.
• Document current-state processes to identify bottlenecks and waste.
• Lead process standardization with AI agents and define outcomes.
• Scope, estimate, and prepare transformation initiatives for executive approval.
• Redesign processes within Blue Yonder and align tech to future workflows.
• Establish rollout plans and metrics, and drive accountability.

Skills

Product Development

Product Management

Product Operations

Process Mapping

AI/Automation

Cross-functional Leadership

Change Management

Education

Bachelor's degree in Business, Operations Research or Engineering

Master's degree MBA preferred

Tools

Blue Yonder

Job description

Ryder System, Inc. in Novi, MI is seeking a Senior Product Manager to lead strategic process transformation initiatives across the transportation management organization.

You will partner with business, operations, technology, and AI teams to understand current workflows and design scalable processes that improve performance and customer outcomes. You will drive standardization using technology, automation, and AI, oversee implementation, establish metrics, and lead change management to ensure