Senior Product Lead — Travel Experience

J.P. Morgan; New York (NY); Sur place; USD 90 000 - 130 000; Plein temps

Résumé du poste

Chase Travel is seeking a Senior Product Associate to shape the digital travel experience. You will drive strategy and execution for a defined area across web and mobile, using data, research, and customer feedback to build capabilities and improve journeys.

You will collaborate with design, engineering, analytics, risk, legal, and marketing to deliver product enhancements, write user stories, and lead experiments with measurable results.

Qualifications

• Bachelor’s degree is required.
• 3 years of experience in product management, product ownership, or digital product delivery.
• Experience with product lifecycle activities including discovery, requirements definition, backlog refinement, and prioritization.
• Experience writing clear user stories, acceptance criteria, and requirements documentation.
• Strong quantitative skills and comfort using data to make product decisions.
• Ability to manage multiple priorities with attention to detail and strong follow-through.
• Comfort navigating ambiguity and driving progress through change.

Responsabilités

• Owns and delivers the product roadmap for a defined focus area across web and mobile experiences.
• Defines product strategy and priorities using business goals, customer research, and analytics.
• Gathers, document, and clarify requirements across internal teams and external partners to align on outcomes and milestones.
• Partners with cross-functional teams including design, technology, analytics, risk, legal, compliance, operations, servicing, and marketing to deliver product enhancements.
• Leads product reviews and strategy discussions with leaders, using performance insights to evolve roadmap decisions.
• Writes epics, user stories, and acceptance criteria to enable effective delivery.
• Runs experiments and iterate based on measurable results and customer insights.
• Maintains strong understanding of user journeys and experience insights to inform backlog refinement and future enhancements.

Connaissances

Product management

Data-driven decisions

Requirements writing

User stories

Stakeholder management

Ambiguity navigation

Prioritization

Formation

Bachelor's degree

Outils

Jira

Confluence

Description du poste

Chase Travel is seeking a Senior Product Associate to shape the digital travel experience. You will drive strategy and execution for a defined area across web and mobile, using data, research, and customer feedback to build capabilities and improve journeys.

You will collaborate with design, engineering, analytics, risk, legal, and marketing to deliver product enhancements, write user stories, and lead experiments with measurable results.