Senior Product Lead, Travel Experience

JPMorganChase; New York (NY); Sur place; USD 110 000 - 140 000; Plein temps

Résumé du poste

JPMorganChase in New York is seeking a Senior Product Associate for Chase Travel to shape product strategy and drive delivery across the digital travel experience. You will partner with design, engineering, and business teams to build new capabilities and improve journeys from discovery through launch.

You will own roadmaps, write clear user stories and acceptance criteria, and use analytics to guide backlog and experiments.

Qualifications

• Bachelor's degree required.
• 3 years of experience in product management, product ownership, or digital product delivery.
• Experience with product lifecycle activities including discovery, requirements definition, backlog refinement, and prioritization.
• Experience writing clear user stories, acceptance criteria, and requirements documentation.
• Strong quantitative skills and comfort using data to make product decisions.
• Ability to manage multiple priorities with attention to detail and strong follow-through.
• Comfort navigating ambiguity and driving progress through change.

Responsabilités

• Owns and delivers the product roadmap for a defined focus area across web and mobile experiences.
• Defines product strategy and priorities using business goals, customer research, and analytics.
• Gathers, document, and clarify requirements across internal teams and external partners to align on outcomes and milestones.
• Partners with cross-functional teams including design, technology, analytics, risk, legal, compliance, operations, servicing, and marketing to deliver product enhancements.
• Leads product reviews and strategy discussions with leaders, using performance insights to evolve roadmap decisions.
• Writes epics, user stories, and acceptance criteria to enable effective delivery.
• Runs experiments and iterate based on measurable results and customer insights.
• Maintains strong understanding of user journeys and experience insights to inform backlog refinement and future enhancements.

Connaissances

Product management

Product ownership

Backlog refinement

User stories

Requirements documentation

Data analysis

Prioritization

Ambiguity navigation

Cross-functional collaboration

Formation

Bachelor's degree

Outils

Jira

Confluence

Description du poste

JPMorganChase in New York is seeking a Senior Product Associate for Chase Travel to shape product strategy and drive delivery across the digital travel experience. You will partner with design, engineering, and business teams to build new capabilities and improve journeys from discovery through launch.

You will own roadmaps, write clear user stories and acceptance criteria, and use analytics to guide backlog and experiments.