Senior Product Lead, Conversational AI QA

Capital One; McLean (VA); Sur place; USD 164 800 - 229 100; Plein temps

Résumé du poste

Capital One seeks a Senior Manager to lead the integration of conversational AI into its enterprise QA platform and to drive the roadmap for scalable AI quality assurance. You will work with cross‑functional teams to define automated assessment parameters and feedback loops that enable AI models to learn and improve continuously.

The role requires experience shipping data platforms or cloud‑scale conversational apps, plus an understanding of LLM evaluation pipelines.

Qualifications

• Bachelor's or Master's Degree in a quantitative field or Business/Marketing.
• Bachelor’s degree in any field and at least 4 years of Product Management experience.

Responsabilités

• Own end‑to‑end platform integration and roadmap execution for onboarding conversational AI onto the enterprise QA platform.
• Develop AI QA capabilities and closed‑loop feedback systems to enable AI to self‑learn and self‑correct.

Connaissances

Product management

Cross-functional leadership

LLM evaluation pipelines

Cloud-scale platforms

Formation

Quantitative degree (stats/OR/analytics/CS)

4+ years Product Management experience

Description du poste

Capital One seeks a Senior Manager to lead the integration of conversational AI into its enterprise QA platform and to drive the roadmap for scalable AI quality assurance. You will work with cross‑functional teams to define automated assessment parameters and feedback loops that enable AI models to learn and improve continuously.

The role requires experience shipping data platforms or cloud‑scale conversational apps, plus an understanding of LLM evaluation pipelines.