Senior Product Designer, AI-Native Workflows & CRM

ServiceNow; California; On-site; USD 129,000 - 219,000; Full time

Benefits offered by this job

Health plans

Flexible spending accounts

401(k) with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow invites a senior designer to join the Global Products team. You will craft world-class product experiences, balancing systems thinking with deep user empathy, and collaborating closely with engineering and product management.

With 5+ years of design experience and a portfolio of end-to-end, user-centered work, you will help shape AI-native experiences and ensure accessibility across platforms.

Qualifications

• 5+ years of design experience.
• Portfolio demonstrating end-to-end, user-centered design.
• Experience integrating AI into work processes.
• Strong design tooling for high-fidelity solutions and specs.
• Growth mindset and cross-functional collaboration.

Responsibilities

• Develop innovative design solutions and world-class product experiences.
• Drive user experiences from concept to delivery based on user needs and design principles.
• Champion your design approach in a cross-functional, collaborative environment and mentor others.

Skills

Design systems

Visual design

Interaction design

Content design

Product design

Tools

Figma

Sketch

Adobe XD

Job description

ServiceNow invites a senior designer to join the Global Products team. You will craft world-class product experiences, balancing systems thinking with deep user empathy, and collaborating closely with engineering and product management.

With 5+ years of design experience and a portfolio of end-to-end, user-centered work, you will help shape AI-native experiences and ensure accessibility across platforms.