Senior Product Business Analyst: AI-Driven Requirements

Elephant-Insurance-; Richmond (VA); Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

22 days PTO + accrued days

401(k) match

HSA option with medical plans

Dental, vision, legal and disability

Gym membership reimbursement

Local discounts

Job summary

Elephant Insurance is seeking a Senior Product Business Analyst to bridge business and IT, shaping requirements before code and ensuring delivery aligns with business goals. You will own the end-to-end discovery and partner with stakeholders to translate needs into actionable specifications.

The role emphasizes collaboration, using AI to accelerate documentation, and owning post-launch quality across Claims, Underwriting, Finance, Marketing, and Operations.

Qualifications

• Bachelor's degree in Business, Information Systems, Finance, or a related field.
• 2–5 years of experience in business analysis, IT project delivery, product operations, or related role.
• Demonstrated ability to independently lead requirements discovery on complex, multi-stakeholder projects.
• Track record of writing precise functional specifications that IT teams can build from correctly the first time.
• Experience managing the business-to-IT relationship through a full project lifecycle.
• Analytical mindset: ability to review post-launch reports, identify anomalies, and drive action.
• Demonstrated comfort using AI tools professionally.
• Excellent written and verbal communication.
• Must be eligible to work in the U.S. without sponsorship now or in the future.

Responsibilities

• Build relationships with business stakeholders across Claims, Underwriting, Finance, Marketing, and Operations to become the person they call before they write the ticket, not after.
• Lead requirements discovery by interviewing not just the original requestor, but adjacent teams and anyone else who touches the process to surface the requirements they didn't know they had.
• Use AI tools to accelerate the documentation layer to draft requirements, functional specs, and user stories freeing more time for the high-value stakeholder and quality work.
• Liaise between business and IT throughout the project lifecycle, managing communication, resolving clarifications, and keeping delivery on track.
• Own post-launch quality: review dashboards, reports, and system outputs after every release to confirm the build is performing as intended and elevate clearly when it isn't.
• Track project status across active workstreams and communicate updates proactively so stakeholders are never surprised.
• Ask the question that wasn't asked to surface the "what happens when X?" issues before they become expensive fixes.
• Mentor BA II team members on requirements quality, stakeholder communication, and post-launch ownership.

Skills

Business Analysis

Requirements Discovery

Stakeholder Management

AI Tools

Documentation

Education

Bachelor's degree

Tools

Jira

Confluence

Job description

Elephant Insurance is seeking a Senior Product Business Analyst to bridge business and IT, shaping requirements before code and ensuring delivery aligns with business goals. You will own the end-to-end discovery and partner with stakeholders to translate needs into actionable specifications.

The role emphasizes collaboration, using AI to accelerate documentation, and owning post-launch quality across Claims, Underwriting, Finance, Marketing, and Operations.