Senior Process Improvement & Automation Consultant

Fairygodboss; Miamisburg (OH); On-site; USD 81,000 - 142,000; Full time

Job summary

PNC is seeking a Process Improvement Consultant Sr to design and implement automation- and workflow-based solutions across Retail Bank Operations. You will collaborate with business partners to address process issues, drive efficiency, and mitigate risks, while guiding system transitions and ensuring alignment with industry standards.

Based in an in-office setting, you will engage with cross-functional teams, mentor others, and contribute to strategic initiatives.

Qualifications

• Senior-level facilitation and influence skills to lead high-stakes design discussions with key stakeholders.
• Experience developing and executing on business strategies.
• In-office work environment with clear expectations for office presence.

Responsibilities

• Design solutions that incorporate automation and workflow systems to optimize efficiency and mitigate risks.
• Consult with business partners to gather inputs and create technical solutions.
• Assist in introducing new systems and supporting system issue management.
• Demonstrate awareness of industry standards to align solutions with best practices.
• Partner with cross-functional teams to align initiatives with organizational goals.

Skills

Facilitation

Influence

Strategic thinking

Stakeholder management

Education

Bachelor's degree

Job description

PNC is seeking a Process Improvement Consultant Sr to design and implement automation- and workflow-based solutions across Retail Bank Operations. You will collaborate with business partners to address process issues, drive efficiency, and mitigate risks, while guiding system transitions and ensuring alignment with industry standards.

Based in an in-office setting, you will engage with cross-functional teams, mentor others, and contribute to strategic initiatives.