Senior Process Design & Transformation Lead

Bank of America; South Dakota; On-site; USD 90,000 - 150,000; Full time

Job summary

Bank of America seeks a Process Design Consultant II within Wealth Management Operations to drive strategic transformation. You will lead cross-functional initiatives, leveraging deep process analysis to identify opportunities and deliver measurable improvements across enterprise processes.

You will mentor junior staff and influence senior stakeholders in a dynamic, in-office setting. The role emphasizes collaboration with business partners, applying rigorous process engineering techniques, and

Qualifications

• Experience with process analysis and change management in a large organization.
• Ability to lead cross-functional initiatives and deliver measurable impact.

Responsibilities

• Implements moderately complex solutions to address issues and risks, optimize efficiency, reduce variability, and improve controls, quality, and sustainability
• Works with Line of Business partners to identify and implement solutions for critical business challenges
• Establishes a model for continuous process improvement applying process engineering best practices
• Uses analytics and critical thinking to translate issues into design-oriented business cases
• Leads change management deliverables: SIPOC, RACI maps, risk assessments, and control plans

Skills

Change Management

Continuous Improvement

Process Design

Process Simplification

Reporting

Business Process Analysis

Critical Thinking

Process Performance Measurement

Program Management

Strategic Thinking

Conflict Management

Decision Making

Process Effectiveness

Scenario Planning and Analysis

Job description

Bank of America seeks a Process Design Consultant II within Wealth Management Operations to drive strategic transformation. You will lead cross-functional initiatives, leveraging deep process analysis to identify opportunities and deliver measurable improvements across enterprise processes.

You will mentor junior staff and influence senior stakeholders in a dynamic, in-office setting. The role emphasizes collaboration with business partners, applying rigorous process engineering techniques, and