Senior Process Design & Transformation Consultant

Bank of America; Pennington (NJ); On-site; USD 120,000 - 170,000; Full time

Job summary

Bank of America is seeking a Process Design Consultant II to lead cross-functional transformation within Wealth Management Operations. You will evaluate processes and technologies, develop target state solutions, and drive measurable improvements across the organization.

The role requires strong analytical skills, executive presence, and the ability to mentor junior team members while navigating ambiguity to deliver strategic impact.

Qualifications

• 3+ years of process design experience including process, organization, and technology.
• 3+ years of strategic planning, business model innovation, and business case development.
• Advanced analytical and critical thinking skills with experience in data-driven decision making.
• Strong executive presence and stakeholder management skills.
• Advanced process mapping and modeling skills using tools such as Visio.
• Expertise in storytelling and presentation, both written and verbal.

Responsibilities

• Lead strategic initiatives that span multiple Lines of Business and influence enterprise-wide transformation.
• Evaluate current state processes, organizational structures, and technologies to identify improvement opportunities.
• Raise attention around risk and obstacles uncovered during analysis and propose mitigation strategies.
• Use advanced data analytics and visualization tools to develop sound target state solutions.
• Build and present compelling business cases to senior leadership.
• Provide mentorship and coaching to junior process designers to strengthen the Operational Excellence program.
• Engage with executive stakeholders to socialize analysis, status, and strategic recommendations.

Skills

Process Design

Strategic Thinking

Stakeholder Management

Data Analytics

Visio Modeling

Tools

Microsoft Visio

Job description

Bank of America is seeking a Process Design Consultant II to lead cross-functional transformation within Wealth Management Operations. You will evaluate processes and technologies, develop target state solutions, and drive measurable improvements across the organization.

The role requires strong analytical skills, executive presence, and the ability to mentor junior team members while navigating ambiguity to deliver strategic impact.