Senior Private Pay Collections Manager - AR & Disputes

Northwest Respiratory Services, LLC; Eagan (MN); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Employer Paid Life Insurance

Match 401k Eligibility on Day One of就业

FSA Account (Medical and/or Dependent)

Pet Insurance

Short Term and Long-Term Disability

Accident, Hospital Indemnity, and Cash

Critical Illness Insurance

Vacation, sick, and paid holidays

Job summary

Northwest Respiratory Services, LLC seeks an experienced Private Pay Collections Manager to join our Eagan, MN office. You will manage AR across aging categories, perform proactive collection calls to patients and families, and ensure accurate invoicing with payors.

You will leverage medical terminology knowledge and strong communication to resolve discrepancies, working within daily dashboards and performance targets.

Qualifications

• 1–2 years of collections experience in the medical/DME field.
• Familiar with medical insurance terminology and billing.
• Strong written and verbal communication with patients, families, and carriers.

Responsibilities

• Review reports, dashboards, and aging queues daily.
• Manage AR for private pay accounts across aging buckets (current, 30/60/90+ days).
• Make collection calls to patients and families within 24 hours or per policy.
• Identify responsible party, verify insurance, and correct invoices as needed.
• Work aged receivables and investigate billing discrepancies.
• Meet individual and departmental goals.
• Utilize Brightree software for collection activities.

Skills

Collections experience

Medical terminology

Communication skills

Brightree

Tools

Brightree

Job description

Northwest Respiratory Services, LLC seeks an experienced Private Pay Collections Manager to join our Eagan, MN office. You will manage AR across aging categories, perform proactive collection calls to patients and families, and ensure accurate invoicing with payors.

You will leverage medical terminology knowledge and strong communication to resolve discrepancies, working within daily dashboards and performance targets.