Collections Specialist (Accounts Receivable)

THE RIGHT STAFF; Eagan (MN); On-site; USD 63,039,000 - 80,231,000; Full time

Job summary

THE RIGHT STAFF is seeking an experienced Collections Specialist (Accounts Receivable) for a contract-to-hire, on-site role in Eagan, MN. The position requires 2+ years in AR collections within healthcare (medical, DME, or HME) and daily 7:30 AM–5:30 PM shifts.

Responsibilities include aging and private-pay collections, communicating with patients and insurers, researching discrepancies, and collaborating with the billing team.

Qualifications

• 2+ years of AR and collections experience.
• Experience managing aging accounts (30/60/90+ days).
• Experience collecting from patients and insurance companies in healthcare.
• Understanding of medical billing and insurance processes.
• Strong communication and problem-solving skills.
• Detail-oriented with aptitude to learn new software quickly.

Responsibilities

• Manage assigned accounts receivable and private-pay collection accounts.
• Work aging accounts (30/60/90+ days) to support collection goals.
• Contact patients and families by phone regarding outstanding balances.
• Communicate with insurance companies, healthcare facilities, patients by phone and email.
• Review account information and research balances to identify causes of non-payment.
• Investigate and resolve billing discrepancies and account issues.
• Document collection activity in company systems.
• Collaborate with billing team to improve collection outcomes.
• Participate in meetings, training, and competency testing.

Skills

Accounts Receivable

Aging accounts

Patient collections

Insurance collections

Brightree

Communication skills

Detail oriented

Tools

ERP systems

Job description

Collections Specialist (Accounts Receivable) - Contract-to-Hire Opportunity - Onsite in Eagan, MNTHE RIGHT STAFF is seeking an experienced Collections Specialist (Accounts Receivable) to join a growing healthcare-focused organization in Eagan, MN.The ideal candidate will have 2+ years of hands-on Accounts Receivable collections experience within the medical, DME, or HME industry. Candidates with experience working aging accounts, collecting from patients and insurance companies, resolving billing discrepancies, and navigating medical insurance processes will be strongly considered.Job DetailsContract-to-Hire OpportunityFull-time, Monday-Friday, day - 7:30 AM-5:30 PM, with an 8-hour workday and 30-minute lunch100% onsite in Eagan, MN$22-$28/hour, depending on experienceKey ResponsibilitiesManage assigned accounts receivable and private-pay collection accounts.Work aging accounts, including current, 30/60/90+ day balances, to support individual and department collection goals.Contact patients and families by phone regarding outstanding balances and payment matters.Communicate with insurance companies, healthcare facilities, patients, and families by phone and email.Review account information and research outstanding balances to identify the cause of unpaid or delayed accounts.Correct insurance, responsible-party, and billing information as needed.Investigate and resolve billing discrepancies and account issues.Work with insurance companies to resolve outstanding balances, payment issues, and account discrepancies.Document collection activity and maintain accurate account information in company systems.Monitor assigned accounts and take appropriate collection action based on account status and aging.Collaborate with the billing team and other internal departments to resolve account issues and improve collection outcomes.Participate in meetings, feedback sessions, training, and competency testing.Utilize Brightree and other company systems to manage and document accounts receivable and collection activity.Support established individual and departmental collection goals.Perform other related Accounts Receivable and collections duties as needed.Required Skills & Qualifications2+ years of Accounts Receivable and collections experience required.Experience managing aging accounts (30/60/90+ days) and working toward collection goals.Experience collecting from patients and insurance companies, preferably in a medical, healthcare, DME, or HME environment.Working knowledge of medical insurance, billing processes, and healthcare terminology.Strong problem-solving skills with the ability to research and resolve billing discrepancies and unpaid accounts.Strong communication skills and confidence speaking with patients, insurance companies, and healthcare providers by phone and email.Experience with Brightree or similar billing/ERP systems, along with strong attention to detail and the ability to learn new software quickly.APPLY NOW!Please click Apply to submit your application. If needed, you may also send your resume to [e-mail] position will require a Background Check and Drug Test.We thank all interested candidates. However, only those selected for interviews will be contacted.THE RIGHT STAFF wants to help you succeed! Our team of seasoned professionals works to match you to the best job, best fit, and best location. Contract assignments to full-time permanent positions, we are here to assist you! Visit www.therightstaff.com to view all openings.THE RIGHT STAFF is an Equal Opportunity Employer.