Senior Private Client Insurance Consultant

Olympus Insurance Company; Jacksonville (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Company-paid life insurance

Short-term and long-term disability

401(k) with company match

Paid Time Off (PTO) and holidays

Education assistance and professional

Wellness Lunch N Learns

Pet insurance and other perks

Job summary

Olympus Insurance Company in Florida seeks a Private Client Consultant to deliver concierge-level service for high-value homeowners. You will manage onboarding, policy questions, and resilience services while coordinating with agency partners, underwriting, and claims to simplify complex insurance processes.

Ideal candidates bring 5+ years in customer service or policy services, 2+ years in Property & Casualty, and a licensed or soon-to-be licensed P&C credential. Bilingual Spanish is a plus.

Qualifications

• 5+ years in customer service or policy services in insurance.
• 2+ years of Property & Casualty experience.
• Strong communication and relationship-building skills.
• Working knowledge of policy administration, underwriting, and claims.
• License required or able to obtain within timeframe.
• Bilingual Spanish a plus.

Responsibilities

• Serve as a dedicated point of contact for clients and agency partners, providing personalized support throughout the policy lifecycle.
• Answer policy and claims questions directly when appropriate, helping resolve routine needs without unnecessary handoffs.
• Coordinate a welcoming onboarding experience and provide proactive support as client needs evolve.
• Coordinate Home Resilience Assessments and explain findings and resources to clients.
• Connect clients with resilience services and communicate policy updates clearly.
• Collaborate with Underwriting and Claims, and support renewals and milestones.
• Build lasting client relationships through clear communication and responsiveness.

Skills

Customer Service

Relationship Building

Communication

Attention to Detail

Organizational Skills

Collaborative

Bilingual Spanish

Education

Active Property & Casualty license

Job description

Olympus Insurance Company in Florida seeks a Private Client Consultant to deliver concierge-level service for high-value homeowners. You will manage onboarding, policy questions, and resilience services while coordinating with agency partners, underwriting, and claims to simplify complex insurance processes.

Ideal candidates bring 5+ years in customer service or policy services, 2+ years in Property & Casualty, and a licensed or soon-to-be licensed P&C credential. Bilingual Spanish is a plus.