Complex Property & Litigation Claims Specialist

Olympus Insurance Company; Jacksonville (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life Insurance

Disability Insurance

401(k) with company match

Paid Time Off

Education Assistance

Wellness Lunch N Learns

Pet Insurance

Discount Programs

Welcoming Office Environment

Job summary

Olympus Insurance Company seeks a Complex Claims Specialist in Florida to manage high-exposure property and liability claims from investigation to resolution. You will collaborate with defense counsel, experts, and Olympus teams to deliver timely, fair resolutions while maintaining documentation and coverage determinations.

The role emphasizes negotiating settlements, evaluating exposure, and guiding policyholders with clear communication while upholding regulatory and quality standards.

Qualifications

• 5+ years of Florida property claims experience, including complex or high-exposure first-party claims.
• 3+ years of third-party liability claims experience, including bodily injury evaluations.
• Experience handling litigated claims and collaborating with defense counsel, experts, and other claims professionals.
• Active Florida 6-20 All Lines Adjuster License with ability to obtain reciprocal nonresident licenses.
• Proficiency with Xactimate and XactAnalysis.
• Strong analytical, negotiation, communication, and problem-solving skills.
• A collaborative, service-focused approach with ability to navigate complex situations thoughtfully.

Responsibilities

• Investigate & evaluate complex claims.
• Manage complex first-party property, third-party liability, and litigated claims from investigation through resolution.
• Evaluate coverage, liability, property damage, bodily injury exposure, reserves, and settlement opportunities.
• Coordinate investigations, inspections, and expert evaluations to support informed claim decisions.
• Collaborate & resolve with defense counsel to develop litigation strategies and resolutions.
• Participate in mediations, depositions, and court proceedings as needed.
• Communicate clearly with policyholders, attorneys, public adjusters, contractors, and partners.
• Prepare coverage determinations, settlement responses, and claim correspondence with documentation.
• Identify potential fraud, subrogation opportunities, and significant exposures.

Skills

Property claims

Liability claims

Negotiation

Communication

Problem solving

Team collaboration

Licensing

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Xactimate

XactAnalysis

Job description

Olympus Insurance Company seeks a Complex Claims Specialist in Florida to manage high-exposure property and liability claims from investigation to resolution. You will collaborate with defense counsel, experts, and Olympus teams to deliver timely, fair resolutions while maintaining documentation and coverage determinations.

The role emphasizes negotiating settlements, evaluating exposure, and guiding policyholders with clear communication while upholding regulatory and quality standards.