Senior Primary Care Practice Operations Lead

Anna Jaques Hospital; Billerica, Northern (MA, KY); On-site; USD 62,000 - 100,000; Full time

Job summary

Beth Israel Lahey Health Primary Care in Billerica, MA is seeking a Primary Care Practice Manager to oversee day-to-day operations of a high-volume multi-provider practice. You will lead staff, coordinate with clinical leaders, manage budgets, and drive efficiency while upholding patient safety and service excellence.

Responsibilities include staff development, performance evaluations, scheduling, billing workflow optimization, and ensuring policy adherence.

Qualifications

• Bachelor’s or advanced degree preferred.
• Demonstrated management skills.
• Two years of leadership experience in a physician office or provider setting.
• Strong knowledge of electronic medical record systems.
• Strong overall computer skills.

Responsibilities

• Oversee day-to-day operational and managerial duties for a high-volume Primary Care practice.
• Lead staff development through coaching, performance evaluations and learning opportunities.
• Collaborate with operational and clinical leaders to improve operational efficiencies and patient experience.
• Manage budget development and adherence, scheduling, and workflow optimization.
• Ensure compliance with policies, privacy, and quality/safety standards.

Skills

Leadership experience

People management

EMR systems knowledge

Computer skills

Cross-level communication

Education

Bachelor’s or advanced degree preferred

Job description

Beth Israel Lahey Health Primary Care in Billerica, MA is seeking a Primary Care Practice Manager to oversee day-to-day operations of a high-volume multi-provider practice. You will lead staff, coordinate with clinical leaders, manage budgets, and drive efficiency while upholding patient safety and service excellence.

Responsibilities include staff development, performance evaluations, scheduling, billing workflow optimization, and ensuring policy adherence.