Senior Practice Operations Leader (Multi-Clinic)

CHRISTUS Health; Canton (TX); On-site; USD 75,000 - 105,000; Full time

Job summary

CHRISTUS Health Canton, TX, seeks an experienced administrator to oversee physician practice operations across multiple sites, ensuring efficient budgets, staff coordination, and high-quality patient care.

The role requires leadership of multiple practices, budget development, data accuracy, and compliance with HIPAA; you will collaborate with regional leadership to drive performance and maintain CHRISTUS standards.

Qualifications

• High school diploma or equivalent years of experience required.

Responsibilities

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Establishes/implements goals, objectives, policies, procedures, and systems for the assigned administrative areas.
• Assists with developing and implementing annual operational plan and budget.
• Selects, trains, orients and supervises clinic personnel in accordance with established policies and procedures.
• Responsible for work assignments and daily operations.
• Manages personnel for multiple practices, including training relief employees.
• Evaluates performances and recommends merit increases, promotions, and disciplinary actions.
• Interviews and recommends hiring and termination of staff in accordance with approved policies.
• Resolves problems in administrative areas and ensures compliance with regulations and standards.
• Helps fiscal management and other administrative staff in implementing cost effective policies and procedures for all operational areas including bookkeeping, billing, insurance, fee schedules, credit/collections, purchasing, data processing and space planning.
• Works in conjunction with the Regional Director and corporate Marketing Department in practice development.
• Ensures the effective implementation of job descriptions, personnel policies, and payroll practices.
• Monitors and controls clinic expenditures within budget. Identifies and implements cost reduction opportunities.
• Serves as liaison between clinic and external agencies.
• Works with staff and providers to ensure quality patient care and services are provided.
• Maintain effective communication with providers and staff; conducts monthly meetings with providers and staff.
• Create a positive work place.
• Gathers and reports monthly and annual data for fiscal, statistical, and planning purposes.
• Develops and implements revenue enhancement strategies for existing practice(s).
• Participates in professional development activities to keep current with healthcare trends and practices.
• May be responsible for assuring all appropriate licensure, certifications, and/or accreditations are secured according to policy.
• Follows the CHRISTUS Physician Group guidelines related to HIPAA, designed to prevent or detect unauthorized disclosure of PHI.
• Maintains strict confidentiality.
• Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission.
• Maintains established CHRISTUS Physician Group policies, procedures, objectives, quality assurance, safety, environmental, and infection control.
• Implements job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Physician Group’s cultural diversity objectives.
• Supports and adheres to CPG Service Guarantee.
• Collaborates effectively with physicians, administrators, patients, families, other departments, and the community to provide quality patient care and enhance patient outcomes.
• Ensures assessment of competency of all associates is completed as a part of the orientation program and on an ongoing basis.
• Identifies plans, develops, and/or arranges for programs to meet the educational/skills needs of the associates upon hiring and on an ongoing basis.
• On an annual basis, contributes to the development of operating and capital budgets to meet the needs of the clinics.
• Reviews financial and productivity management reports and takes appropriate actions.
• Evaluate clinic production and revise procedures or devise new forms to improve the efficiency of workflow.
• Supervises the clinical and non-clinical areas to ensure timely and efficient management.
• Coordinates with Providers as needed to ensure projects and assignments are coordinated as necessary by the Administrative staff.
• Demonstrates adherence to the Mission and CORE values of the CHRISTUS Health System.
• Performs other related work as required.

Education

High school diploma or equivalent

Job description

CHRISTUS Health Canton, TX, seeks an experienced administrator to oversee physician practice operations across multiple sites, ensuring efficient budgets, staff coordination, and high-quality patient care.

The role requires leadership of multiple practices, budget development, data accuracy, and compliance with HIPAA; you will collaborate with regional leadership to drive performance and maintain CHRISTUS standards.