Senior Practice Architect – Delivery & Strategy (Remote)

TEKsystems; Sunnyvale (CA); On-site; USD 148,000 - 222,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401(k) Retirement Plan - Pre-tax and R

Life Insurance (Voluntary Life and AD&

Short and Long-Term Disability

Health Spending Account (HSA)

Transportation Benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick)

Remote work

Job summary

TEKsystems is seeking a Practice Architect II to lead multiple consulting and delivery projects, managing account teams and programs. This fully remote role requires strong delivery management, client interaction, and solution delivery across North America.

The PA II oversees engagements from $1M to over $20M, with up to 50% travel, and focuses on consulting, service delivery, and practice delivery to ensure profitability and client satisfaction.

Qualifications

• Bachelor's Degree (required) - or equivalent, relevant experience.
• Sufficient understanding of Services Outsourcing, PMI PMBOK. PMP, IAOP (Outsourcing Professional), or other relevant certification
• Strong conceptual and analytical skills, which demonstrate out of the box problem solving
• Proven ability to appropriately prioritize and plan complex work in a rapidly changing environment
• Team player with experience leading and collaborating cross-teams to deliver successful solutions
• Excellent oral and written communication skills (English language).
• Superior people and personnel management skills.

Responsibilities

• Gain a clear understanding of customers' business requirements and their technical requirements based upon the developed solution and agreed statement of work (SOW).
• Understand, develop, and mature the solution design by collaborating with customers and stakeholders to manage their expectations and resolve project, stakeholder, and delivery issues in a timely manner.
• Facilitate internal communication and coordinate the assembly of a delivery team for new engagements to include practice support, delivery (regional and/or practice), and account team members.
• Consolidate delivery status and agreed costing information across the project stakeholders.
• Ensure delivery escalation procedures are addressed and communicated to client, consultants, and managers.
• Implement knowledge management strategy and communicate process and procedures for knowledge transfer from sales/solutions to delivery.
• Perform delivery risk and issue management and facilitate issue resolution with proper notification to all affected parties.
• Identify and coordinate the delivery change control process.
• Perform periodic project/program analysis, product line review, and product line "health checks" with practice and delivery resources.
• Examine customer reference-ability and establish on-going relationships with the customer and account team members.
• Refine practice pipeline and product line attributes based upon metrics and analysis as well as overall fit within the marketplace and technological changes.
• Support the development and execution of an Account Strategy in collaboration with internal stakeholders.
• Capture, develop, and refine intellectual property (IP) based upon projects, programs, and engagements; develop IP to be reusable for future training and delivery requirements.
• Coordinate subject matter material with team members for development of best practices for product lines and delivery improvements.

Skills

PMI PMBOK

PMP

IAOP

Analytical skills

Leadership

Communication

Education

Bachelor's Degree

Job description

TEKsystems is seeking a Practice Architect II to lead multiple consulting and delivery projects, managing account teams and programs. This fully remote role requires strong delivery management, client interaction, and solution delivery across North America.

The PA II oversees engagements from $1M to over $20M, with up to 50% travel, and focuses on consulting, service delivery, and practice delivery to ensure profitability and client satisfaction.