Practice Architect - Amazon (Digital Experience)

UNAVAILABLE; United States; On-site; USD 128,000 - 192,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Paid time off

Job summary

TEKsystems Global Services is seeking a Practice Architect I to lead and deliver multiple consulting and delivery projects. The role includes managing account teams, ensuring client satisfaction, and coordinating cross-functional resources across North America with travel up to 50%.

The PA I drives solution design, delivery assurance, staffing plans, and performance tracking for engagements ranging from under $1M to over $10M, focusing on consulting and managed services with a strong emphasis on

Qualifications

• Strong conceptual and analytical skills with problem-solving ability.
• Ability to prioritize and plan complex work in a fast-changing environment.
• Proven experience leading cross-functional teams to deliver solutions.
• Excellent oral and written communication in English.
• Superior people and personnel management skills.

Responsibilities

• Understand customers' business and technical requirements based on the SOW.
• Lead and coordinate delivery teams for engagements, ensuring on-time, on-budget delivery.
• Manage delivery risk, issues, and changes with proper escalation.
• Develop and refine IP and reusable delivery assets for future engagements.
• Mentor team members and conduct performance feedback and reviews.

Skills

Analytical thinking

Program delivery

Cross-functional leadership

Communication skills

People management

Education

Bachelor's Degree or equivalent experience

Job description

Overview

Before applying for a TGS role, internal employees must discuss their interest with their current manager.

The Practice Architect I (PA I) position is a leadership position in the organization that is responsible for managing multiple consulting and delivery projects and account teams/programs. The Practice Architect I provides consulting and delivery assurance of services for clients through a range of internal and external functions in the following areas: Consulting, Account Interaction, Service Delivery and Practice Delivery responsibilities. The position of Practice Architect I is distinguished from more senior Practice Architect positions by the nature of the engagements or programs involved; deal sizes range from transactional solutions of < $1M to multi-year outsourcing solutions of > $10M. As a first level Practice Architect, the PA I is expected to have the experience and background to perform all the duties described below for engagements that are focused on consulting/delivery management within the defined subject matter area, including resource management, deliverables development, project planning and executions, adherence to contract attributes and costing, customer interaction, and other key aspects of solution-based managed services. For a PA I, these engagements will typically be delivered for a North America customer or at the customer location, usually North American based. They are expected to have adequate level skills required for complex deliverable-based, fully outsourced, or extremely large scale engagements or programs and contribute input to a larger cross-functional project/program. This role may require up to 50% travel.

Responsibilities

ESSENTIAL FUNCTIONS

• Gain a clear understanding of customers’ business requirements and their technical requirements based upon the developed solution and agreed statement of work (SOW).
• Understand, develop, and mature the solution design by collaborating with customers and stakeholders to manage their expectations and resolve project, stakeholder, and delivery issues in a timely manner.
• Facilitate internal communication and coordinate the assembly of a delivery team for new engagements to include practice support, delivery (regional and/or practice), and account team members.
• Consolidate delivery status and agreed costing information across the project stakeholders.
• Ensure delivery escalation procedures are addressed and communicated to client, consultants, and managers.
• Implement knowledge management strategy and communicate process and procedures for knowledge transfer from sales/solutions to delivery.
• Perform delivery risk and issue management and facilitate issue resolution with proper notification to all affected parties.
• Identify and coordinate the delivery change control process.
• Perform periodic project/program analysis, product line review, and product line “health checks” with practice and delivery resources.
• Examine customer reference-ability and establish on-going relationships with the customer and account team members.
• Refine practice pipeline and product line attributes based upon metrics and analysis as well as overall fit within the marketplace and technological changes.
• Support the development and execution of an Account Strategy in collaboration with internal stakeholders.
• Capture, develop, and refine intellectual property (IP) based upon projects, programs, and engagements; develop IP to be reusable for future training and delivery requirements.
• Coordinate subject matter material with team members for development of best practices for product lines and delivery improvements.

ADDITIONAL RESPONSIBILITIES

• Understand and manage customer requirements (delivery and environmental factors) to ensure contract understanding and acceptance for deliverables, cost, contract type, timeline, risk and assumptions, and customer satisfaction.
• Ensure delivery methodology is understood by team from project initiation to project closeout; sales/solution to delivery knowledge transfer.
• Financial and contractual responsibility for engagement profitability.
• Maintain awareness for additional business opportunities and support pursuit of future business through quality results and escalation to internal stakeholders when additional business opportunities may present themselves.
• Ensure delivery management methodology is followed on all client opportunities.
• Mentor, manage and develop product/project team members. Team size varies from 3 team members up to 8-10 team members.
• Conduct annual reviews and provide feedback throughout the year on employee performance where required.
• Ensure Human Resources policies and procedures are communicated and executed according to internal and consultant HR policies.

Qualifications

QUALIFICATIONS

Education

Education Level

Bachelor's Degree

or equivalent, relevant experience

X

Skills and Abilities

• Strong conceptual and analytical skills, which demonstrate out of the box problem solving
• Proven ability to appropriately prioritize and plan complex work in a rapidly changing environment
• Team player with experience leading and collaborating cross-teams to deliver successful solutions
• Excellent oral and written communication skills (English language).
• Superior people and personnel management skills.

***Posting Close Date: 9/11/2026***

This includes receiving your manager approval form.

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.

• US Salary range:$128,000-$192,000 Potential bonus up to: $20,000

Compensation will be determined based on a variety of factors which may include, but are not limited to, education, experience, skills, and geographic location. As an internal Allegis Employee exploring roles within TEKsystems Global Services, hiring eligibility and maintaining existing ancillary benefits are subject to change with transfer from one role to another. Please reach out to Talent Mobility for specific questions: [e-mail].

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
• https://www.teksystems.com/en/careers/benefits