Senior Power Services Lead: Customer & Outage Solutions

A01098 GE Vernova International LLC; United States; Remote; USD 91,000 - 152,000; Full time

Benefits offered by this job

Relocation Assistance Provided

Medical, dental, vision

401(k) retirement plan with company-m…

Tuition assistance

Paid holidays

Parental leave

Life insurance

Employee Assistance Program

Job summary

GE Vernova is seeking a results-driven Project Manager/Planner to coordinate complex power generation projects with a focus on customer satisfaction and financial targets. You will manage outages, quotes, and contracts, and serve as the primary liaison between GE and customers to drive value and ensure on-time delivery.

Travel up to 30% is required, with relocation assistance provided. The role offers broad benefits and opportunities to contribute to decarbonization efforts and energy

Qualifications

• Bachelor’s Degree from an accredited University or College (OR a High School Diploma / GED with a minimum of 5 years of experience in power generation industry OR Associates degree with 4 years of experience in a power generation industry) Minimum of 5 years of knowledge and experience within the power plant field services or contract management

Responsibilities

• Serve as a liaison between internal/external organizations and for assigned customers, own the customer relationship, and contribute to the overall business strategy
• Foster and develop strong relationships with customers, be the single point of contact for customers and manage customer communication and relationships
• Be responsible for customer portfolio P&L and growth
• Establish contact to provide on-going technical and business support to assigned customers
• Develop and own site customer communication plan, coordinate regular GE/Customer reviews to review existing and new GE products/services that could provide value for the customer
• Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and GE
• Be responsible for developing outage scope/communicating scope to FieldCore
• Be responsible for outage/non-outage parts planning including requests for quotes, providing quotes to customers, placing/managing parts orders
• Be responsible for managing the Outage 360 process and processing of Change Orders
• Lead direction for all emergent/forced outage resolution
• Organize pre-outage, post-outage and outage milestone meetings
• Be responsible for all customer invoicing/credit memo processing
• Be responsible for On-Site Repairs and Part and Component Repairs performed in GRS including planning repair scope, requests for repair quotes, scheduling repairs and addressing repairs issues in the GE network
• Own contract leadership and fulfillment including all project deliverables and understanding the T&Cs and contract requirements such as LD & Bonus structure, injection of new technology to maximize
• Be responsible for selling all flow-type services including Parts, FieldCore, Lease Engine from opportunity identification, quote preparation, order entry, demand placement, to sales conversion
• Manage Digital and Total plant solutions agreements and coordinate with functional groups

Skills

Project management

Client relationship management

Outage planning

Contract management

Education

Bachelor’s Degree

Associates degree

High School Diploma / GED with 5 years power gen experience

Job description

GE Vernova is seeking a results-driven Project Manager/Planner to coordinate complex power generation projects with a focus on customer satisfaction and financial targets. You will manage outages, quotes, and contracts, and serve as the primary liaison between GE and customers to drive value and ensure on-time delivery.

Travel up to 30% is required, with relocation assistance provided. The role offers broad benefits and opportunities to contribute to decarbonization efforts and energy