Senior POS Analytics & Systems Lead

Tidal Wave Auto Spa; Thomaston (CT); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

PTO

Health, dental, vision coverage

401(K)

Life insurance

Short- and long-term disability

Company-paid holidays

Job summary

Tidal Wave Auto Spa, a rapidly growing national car wash company, is seeking a Senior POS Analyst to manage and optimize POS systems across locations. You will analyze transaction data, support integrations with CRM and financial systems, and drive data-driven decisions while maintaining high standards of operational excellence.

The role requires 5–8 years of POS or data analysis experience, a bachelor’s degree, and strong Excel/SQL skills.

Qualifications

• Bachelor’s degree in Business, Information Systems, Data Analytics, or related field.
• 5–8 years of POS systems, business systems analysis, or data analysis.
• Experience in retail, multi-location, or service-based industries preferred.
• Experience supporting system implementations and integrations preferred.

Responsibilities

• Analyze POS data and transaction trends to provide actionable insights to leadership.
• Manage and support POS system configurations, updates, and enhancements.
• Ensure data accuracy, integrity, and consistency across POS platforms.
• Identify and troubleshoot system issues, coordinating with IT and vendors for resolution.
• Develop and maintain reports, dashboards, and KPIs related to sales, transactions, and site performance.
• Collaborate with operations and marketing teams to support promotions, pricing, and campaigns within POS systems.
• Assist with system integrations between POS, CRM, and financial systems.
• Support new site openings and POS implementations, including setup and testing.
• Document system processes, workflows, and best practices.
• Train end users on POS functionality and provide ongoing support.
• Monitor system performance and recommend improvements for efficiency and scalability.
• Ensure compliance with company policies, security standards, and data privacy requirements.

Skills

POS systems

Data analysis

Excel

SQL

Power BI

Tableau

System integrations

Education

Bachelor’s degree in Business, Information Systems, Data Analytics, or related field

Tools

SQL

Power BI

Tableau

Excel

Job description

Tidal Wave Auto Spa, a rapidly growing national car wash company, is seeking a Senior POS Analyst to manage and optimize POS systems across locations. You will analyze transaction data, support integrations with CRM and financial systems, and drive data-driven decisions while maintaining high standards of operational excellence.

The role requires 5–8 years of POS or data analysis experience, a bachelor’s degree, and strong Excel/SQL skills.