POS Manager

ITAC Solutions, LLC; Chattanooga (TN); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

POS strategy ownership

Team leadership

High-growth company

Direct IT leadership

Impact on expansion

Job summary

ITAC Solutions, LLC is seeking a hands-on senior leader to own POS strategy and governance across multiple sites. You will lead a growing team, manage vendor relationships, and drive incident management, budget ownership, and integration for new openings and acquisitions.

This role requires experience with DRB, NXT, Micrologic, or Sonny’s POS platforms, plus travel up to 25% regionally to support new openings. You will directly influence IT strategy as the company scales.

Qualifications

• Experience with industry-specific POS platforms such as DRB, NXT, Micrologic, or Sonny’s.
• Networking experience, comfortable managing 15+ connected systems at a single site.
• Willing to travel regionally, up to 25%, to support new openings and acquisitions.
• Ability to establish new processes and standards as the team and technology footprint grow.
• Vendor management experience, including contracts and SLAs.

Responsibilities

• Lead, coach, and develop the POS support team, building team capacity and bench strength.
• Own incident and problem management for POS systems, driving root cause analysis and continuous improvement.
• Manage vendor relationships with POS and adjacent partners, including contracts and SLAs.
• Own the budget for POS systems, tools, and infrastructure investments.
• Lead POS integration strategy for new site openings and acquisitions.
• Set policy and governance for POS system access, change control, and modifications.
• Own data governance for POS and product data, ensuring accuracy and integrity across systems.

Skills

POS platforms DRB

POS platforms NXT

POS platforms Micrologic

Sonny’s POS

Job description

Our client is a fast-growing, multi-location service business expanding quickly through new site openings and acquisitions across the Southeast. Point-of-sale technology sits at the center of that growth, and this role will lead the strategy, team, and vendor relationships that keep it running smoothly at scale. It’s a hands‑on leadership seat with real ownership over how POS systems and processes evolve as the company grows.

C2C is not an option with this job opening, and all applicants must be able to work for any U.S. employer without sponsorship. Sponsorship is not provided and will not be required in the future.

Benefits & Extras

• Real ownership over POS strategy, standards, and process as the company scales.
• Lead and grow a team, starting with three direct reports and room to expand.
• High‑growth, acquisition‑minded company with strong momentum.
• Direct line of sight to IT leadership and real influence over technology decisions.
• Meaningful role in shaping how technology supports the company’s continued expansion.

Compensation

$90,000–$110,000

What You’ll Be Doing

• Lead, coach, and develop the POS support team, building team capacity and bench strength.
• Own incident and problem management for POS systems, driving root cause analysis and continuous improvement.
• Manage vendor relationships with POS and adjacent partners, including contracts and SLAs.
• Own the budget for POS systems, tools, and infrastructure investments.
• Lead POS integration strategy for new site openings and acquisitions.
• Set policy and governance for POS system access, change control, and modifications.

Own data governance for POS and product data, ensuring accuracy and integrity across systems.

What You’ll Need to be Considered

• Experience with industry‑specific POS platforms such as DRB, NXT, Micrologic, or Sonny’s.
• Networking experience, comfortable managing 15+ connected systems at a single site.
• Comfortable establishing new processes and standards as the team and technology footprint grow.
• Vendor management experience, including contracts and SLAs.
• Willing to travel regionally, up to 25%, to support new openings and acquisitions.