POS Manager

ITAC Solutions; Chattanooga (TN); On-site; USD 90,000 - 110,000; Full time

Job summary

ITAC Solutions is seeking a hands-on, senior leader to own and evolve the POS strategy across growing sites in the Southeast. You will lead a small team, manage vendor relationships, and own budgets for POS systems and related infrastructure.

The role supports new openings and acquisitions with a focus on scalable processes and governance. You will drive incident management, data governance, and integration strategies, traveling regionally as needed to ensure successful rollouts and ongoing POS

Qualifications

• Experience with DRB, NXT, Micrologic or Sonny’s POS platforms.
• Networking experience managing 15+ connected systems at a site.
• Vendor management including contracts and SLAs.
• Willing to travel regionally up to 25% for openings/acquisitions.

Responsibilities

• Lead, coach, and develop the POS support team, building capacity and bench strength.
• Own incident and problem management for POS systems, driving root cause analysis and continuous improvement.
• Manage vendor relationships with POS and adjacent partners, including contracts and SLAs.
• Own the budget for POS systems, tools, and infrastructure investments.
• Lead POS integration strategy for new site openings and acquisitions.
• Set policy and governance for POS system access, change control, and modifications.
• Own data governance for POS and product data, ensuring accuracy and integrity across systems.

Skills

DRB POS

NXT POS

Micrologic POS

Sonny’s POS

Networking 15+ systems

Vendor management

Travel up to 25%

Job description

Our client is a fast-growing, multi-location service business expanding quickly through new site openings and acquisitions across the Southeast. Point-of-sale technology sits at the center of that growth, and this role will lead the strategy, team, and vendor relationships that keep it running smoothly at scale. It’s a hands‑on leadership seat with real ownership over how POS systems and processes evolve as the company grows.

C2C is not an option with this job opening, and all applicants must be able to work for any U.S. employer without sponsorship. Sponsorship is not provided and will not be required in the future.

Benefits & Extras

• Real ownership over POS strategy, standards, and process as the company scales.
• Lead and grow a team, starting with three direct reports and room to expand.
• High‑growth, acquisition‑minded company with strong momentum.
• Direct line of sight to IT leadership and real influence over technology decisions.
• Meaningful role in shaping how technology supports the company’s continued expansion.

Compensation

$90,000–$110,000

What You’ll Be Doing

• Lead, coach, and develop the POS support team, building team capacity and bench strength.
• Own incident and problem management for POS systems, driving root cause analysis and continuous improvement.
• Manage vendor relationships with POS and adjacent partners, including contracts and SLAs.
• Own the budget for POS systems, tools, and infrastructure investments.
• Lead POS integration strategy for new site openings and acquisitions.
• Set policy and governance for POS system access, change control, and modifications.

Own data governance for POS and product data, ensuring accuracy and integrity across systems.

What You’ll Need to be Considered

• Experience with industry‑specific POS platforms such as DRB, NXT, Micrologic, or Sonny’s.
• Networking experience, comfortable managing 15+ connected systems at a single site.
• Comfortable establishing new processes and standards as the team and technology footprint grow.
• Vendor management experience, including contracts and SLAs.
• Willing to travel regionally, up to 25%, to support new openings and acquisitions.