Senior Portfolio Ops Lead - Client Onboarding

Alter Domus; Chicago (IL); On-site; USD 85,000 - 120,000; Full time

Job summary

Alter Domus in Chicago is seeking an experienced professional to lead client cash operations and daily reporting for CLO-related services. You will oversee onboarding of new clients, manage daily deliverables with the team, and drive improvements in processes and controls to ensure accurate, timely client service.

The role requires 4+ years in finance or operations, strong Excel skills, and experience with loan operations or securitization.

Qualifications

• Bachelor's degree in finance, accounting, business, or economics preferred.
• 4+ years of professional experience in finance or business.
• Basic knowledge of loan operations, commercial mortgage lending, or loan securitization with product knowledge and/or customer service experience.
• Previous experience with CLO compliance and Waterfall modeling.
• Experience in direct management and training of team members preferred.
• Ability to independently research and resolve problems.
• Responsive, friendly, professional, highly organized, and superb communication.
• Solid Microsoft Excel experience.
• Knowledge or familiarity with Bloomberg, performance systems, and other loan research and analysis tools a plus.
• Exceptional attention to detail and able to thrive within a high-volume data-entry environment with both proficiency and accuracy.
• Demonstrated willingness to work within a deadline-driven environment.

Responsibilities

• Ensure cash reconciliation is sent to the client.
• Review and approve daily reporting.
• Ensure input and review occur and trades are input in a timely fashion.
• Assist with new client onboardings.
• Coordinate with client on daily deliverables and ensure team is fully aware of all client daily deliverables and expectations.
• Ownership of process improvement and final delivery of solutions.
• Take on full invoice process from request to client delivery.
• Ensure timeframes and deliverables agreed with Client and Trustee are met.
• Demonstrate ability to prioritize, complete, and delegate tasks while providing high attention to detail and excellent customer service.
• Apply experience and understanding of market and best practices when managing transactions and communicating with other parties involved.
• Oversee procedures and review process of Analyst/Associate staff.

Education

Bachelor's degree in finance, accounting, business, or economics

4+ years of professional experience in finance or business

Strong communication and leadership

Tools

Bloomberg

Excel

Job description

Alter Domus in Chicago is seeking an experienced professional to lead client cash operations and daily reporting for CLO-related services. You will oversee onboarding of new clients, manage daily deliverables with the team, and drive improvements in processes and controls to ensure accurate, timely client service.

The role requires 4+ years in finance or operations, strong Excel skills, and experience with loan operations or securitization.