Senior Portfolio Manager, Mortgage Servicing and Strategy

Coast One Mortgage; Houston (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) Retirement plan with employer #

Paid Maternity Leave/Parental Bonding/

Job summary

Newrez in Houston seeks a Lead Portfolio Manager to drive client relationship management within the mortgage department. You will leverage strong communication, project management, and analytical skills to lead a team of portfolio managers and improve servicing operations.

The role requires 7+ years in Mortgage Servicing (client facing preferred) and 2+ years of people leadership. You will develop strategies, review scorecards, and ensure compliance with GSE guidelines while guiding policy

Qualifications

• Bachelor’s Degree in a business discipline.
• 7+ years equivalent work experience in Mortgage Servicing, preferably in a client facing function.
• 2+ years’ prior people management experience.

Responsibilities

• Lead and develop a group of Portfolio Managers and assist in overall departmental strategy creation.
• Serve as the direct escalation point for our clients.
• Oversight and management of GSE and Client scorecards including analysis and presentation to senior/executive management.
• Create policy and procedures ensuring sound risk practices.
• Manage delegated authority request SLAs for a team of Portfolio Managers.

Skills

GSE/Servicing guidelines

Communication

Attention to detail

Excel

PowerPoint

Visio

Analytical skills

Project management

Education

Bachelor's Degree in business

Tools

Excel

PowerPoint

Visio

Job description

Newrez in Houston seeks a Lead Portfolio Manager to drive client relationship management within the mortgage department. You will leverage strong communication, project management, and analytical skills to lead a team of portfolio managers and improve servicing operations.

The role requires 7+ years in Mortgage Servicing (client facing preferred) and 2+ years of people leadership. You will develop strategies, review scorecards, and ensure compliance with GSE guidelines while guiding policy