Job Title
Senior Portfolio Administration Coordinator
Job Description Summary
Responsible for reviewing leased and owned property documents, as well as compiling and maintaining critical location data, including financial and contractual obligations, as part of the lease administration process. This position may be assigned to one or more accounts/clients.
Job Description
- Review, abstract, and perform quality control data audits of documents, including updating and maintaining all lease information and data in our technology systems.
- Ensure proper document management measures are followed for all leased, owned, and other associated documents. Maintain file retrieval/storage, scan documents, and handle mail.
- Review client invoices in conjunction with lease requirements, collect supporting documentation from landlords/billing authorities, and verify calculations.
- Conduct desktop audits of Year-End CAM, Insurance, and Real Estate Tax reconciliations, interpret and analyze charges for accuracy, and resolve disputes with landlords.
- Ensure the accuracy of clients' financial obligations and timely processing of monthly rents.
- Oversee the subtenant process, including recording and collection of rent, invoice pass-through, and year-end reconciliations.
- Communicate regularly with internal and external partners, notify clients of critical dates, policies, and procedures, and assist with inquiries.
- Request and process certificates of insurance as required by lease agreements.
- Review Estoppels and SNDAs against lease terms.
- Respond to property inquiries using good judgment and logic.
- Maintain productive relationships with landlords and subtenants according to lease agreements.
- Set task priorities and create schedules to meet portfolio objectives.
- Manage multiple projects and priorities in a fast-paced environment.
- Assist managers with financial and critical date reports, identify savings, exceptions, investigate causes, and recommend solutions.
- Support or oversee special projects as requested by clients or leadership.
- Collaborate with the team to establish and update process playbooks.
- Guide and train new associates and provide leadership to other Portfolio Coordinators.
- Identify and develop business expansion opportunities with existing clients.
- Stay updated on industry standards and trends.
At Cushman & Wakefield, we are an Equal Opportunity employer committed to diversity and inclusion. Discrimination of any kind will not be tolerated.
In accordance with the ADAAA, if you require accommodations to apply, please contact the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please specify the job title and location when contacting us.