Sr. Portfolio Administration Coordinator

Cushman Wakefield Multifamily; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Sr. Portfolio Administration Coordinator, where you will play a pivotal role in lease administration. This position involves reviewing and managing property documents, ensuring accuracy in financial obligations, and maintaining critical data. You'll collaborate with internal teams and external partners to uphold high standards of service and efficiency. With a focus on organization and analytical skills, you'll thrive in a dynamic environment that values attention to detail and proactive communication. This is an exciting opportunity to contribute to a leading firm in the real estate sector while enjoying comprehensive benefits and a supportive workplace.

Benefits

Health Insurance

Vision Insurance

Dental Insurance

Retirement Plans

Paid Time Off

Qualifications

• 2+ years of experience in auditing or related fields.
• Expertise in cost analysis and financial records.

Responsibilities

• Review and maintain lease information in technology systems.
• Conduct desktop audits and resolve disputes with landlords.
• Manage multiple projects and prioritize tasks effectively.

Skills

Customer Service

Communication Skills

Organization

Analytical Skills

Technical Proficiency

Research Skills

Attention to Detail

Interpersonal Skills

Sense of Urgency

Education

High School diploma or GED

Bachelor’s Degree in business, finance, real estate, or accounting

Tools

MS Office Suite

Job description

Job Title

Sr. Portfolio Administration Coordinator

Job Description Summary

Responsible for reviewing leased and owned property documents as well as compiling and maintaining critical location data, including financial and contractual obligations, as part of the lease administration process. This position may be assigned to one or more accounts/clients.

Job Responsibilities

1. Review, abstract, and perform quality control data audits of documents, including updating and maintaining all lease information in our technology systems.
2. Ensure proper document management measures are followed for all leased, owned, and associated documents. Maintain file retrieval/storage, scan documents, and handle mail.
3. Review client invoices against lease requirements, gather supporting documentation from landlords or billing authorities, and verify calculations.
4. Conduct desktop audits of Year-End CAM, Insurance, and Real Estate Tax reconciliations, interpret charges for accuracy, and resolve disputes with landlords.
5. Ensure accurate financial obligations for clients and timely processing of monthly rents.
6. Manage the subtenant process, including recording and collecting rent and passing through invoices and reconciliations.
7. Communicate regularly with internal and external partners, notify clients of critical dates, policies, and assist with inquiries.
8. Request and process certificates of insurance as required by lease agreements.
9. Review Estoppels and SNDAs against lease terms.
10. Respond to property inquiries with good judgment and logic.
11. Maintain productive landlord and subtenant relationships per lease agreements.
12. Prioritize tasks and create schedules for portfolio objectives.
13. Manage multiple projects in a fast-paced environment.
14. Assist with financial and critical date reports, identify savings, exceptions, and investigate causes.
15. Support or oversee special projects as requested.
16. Partner with the team to establish new accounts efficiently.
17. Assist or oversee the creation and updates of process playbooks.
18. Provide guidance to other coordinators and train new staff.
19. Identify business expansion opportunities with existing clients.
20. Stay informed on industry standards and trends.

Key Competencies

Customer Service, Communication Skills, Organization, Analytical Skills, Technical Proficiency, Research Skills, Attention to Detail, Interpersonal Skills, Sense of Urgency

Education and Experience

• High School diploma or GED required
• Bachelor’s Degree preferred in business, finance, real estate, or accounting

• At least 2 years of experience in auditing or related fields
• Expertise in cost analysis, ledger review, and financial records
• Ability to interpret complex lease terminology
• Proficiency with MS Office Suite

Additional Information

We offer comprehensive benefits including health, vision, dental, retirement plans, and paid time off. Compensation ranges from $25.72 per hour, based on experience and location. Cushman & Wakefield is an Equal Opportunity Employer. For accommodations under the ADA, contact 1-888-365-5406.