Senior PMO Program Coordinator – Hybrid Remote

Sabre BTS; Chicago (IL); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Sabre BTS in the United States is seeking a Senior Program Coordinator to lead planning, execution, and rollout of customized learning solutions within our PMO. You will own operational execution across multiple client programs, coordinating with account teams to ensure timely, high-quality delivery.

The role offers a hybrid work model with opportunities to collaborate across offices in Phoenix or Chicago, supporting global sessions and driving process improvements for client satisfaction.

Qualifications

• 3+ years of program or project coordination experience, including independently owning client programs from planning through close.
• Highly organized, analytical, and capable of managing multiple programs simultaneously, with strong attention to detail.
• Exceptional verbal and written communication skills, adept at proactively engaging with high-profile clients, clearly articulating their requirements and priorities, and collaborating with internal teams.
• Exceptional self-management abilities through effective prioritization of program tasks based on urgency and importance, as we foster a culture of freedom within a framework.
• Ability to work independently, using sound judgment to solve problems and knowing when to elevate, while also possessing a strong sense of teamwork.
• Approaches challenges with a growth mindset, identifying and implementing improvements to processes and ways of working.
• Capable of thinking quickly and acting decisively, while also demonstrating strong critical thinking skills for effective problem solving.
• Proficient in gathering and analyzing data, with the ability to generate comprehensive reports.
• Digital savviness, with demonstrated experience using Zoom, Microsoft Teams, Slack, Smartsheet, and Salesforce.
• Experience using Microsoft Office Suite is required (Outlook, Excel, Word, and PowerPoint).
• Hands-on experience with Claude or comparable AI tools — writing effective prompts and turning them into repeatable workflows.
• Eligibility to work in the US permanently without sponsorship.

Responsibilities

• Program Implementation: Develop and own timelines and schedules for client programs; flag risks and dependencies.
• Program Rollout: Monitor progress, update clients, respond to inquiries, and escalate as needed.
• Program Close: Compile client-ready reports and capture insights for the account team.
• Systems Management: Maintain and improve data tracking across timelines, revenue, and program details.

Skills

Program coordination

Project coordination

Time management

Stakeholder communication

Analytical thinking

Problem solving

Data analysis

Reporting

Attention to detail

Teamwork

Growth mindset

Remote collaboration

Tools

Zoom

Microsoft Teams

Slack

Smartsheet

Salesforce

Microsoft Office Suite

Claude AI

Job description

Sabre BTS in the United States is seeking a Senior Program Coordinator to lead planning, execution, and rollout of customized learning solutions within our PMO. You will own operational execution across multiple client programs, coordinating with account teams to ensure timely, high-quality delivery.

The role offers a hybrid work model with opportunities to collaborate across offices in Phoenix or Chicago, supporting global sessions and driving process improvements for client satisfaction.