Senior PMO Coordinator – Client Programs (Hybrid)

BTS; Chicago (IL); Hybrid; USD 65,000 - 90,000; Full time

Job summary

BTS is seeking a Senior Program Coordinator to join our North American Enablement team. This role owns the operational execution of client programs, partnering with account managers to ensure timely delivery and high-quality results.

The role offers a blend of remote and in-office work, with bases in Phoenix or Chicago, and requires strong collaboration across departments to drive successful program delivery.

Qualifications

• 3+ years of program or project coordination experience
• Strong organizational and analytical abilities with attention to detail
• Excellent verbal and written communication with high-profile clients
• Ability to manage multiple programs simultaneously
• Self-management with prioritization; teamwork
• Growth mindset and process improvement
• Strong data gathering and reporting skills
• Proficient with Zoom, Teams, Slack, Smartsheet, Salesforce
• US work authorization without sponsorship

Responsibilities

• Program Implementation: Develop timelines, flag risks, and align objectives with BTS project leader.
• Program Rollout: Monitor progress, respond to client inquiries, and drive continuous improvements.
• Program Close: Compile client reports and insights from program data.
• Systems Management: Maintain accurate data across platforms and improve tracking workflows

Skills

Program coordination

Highly organized

Communications

Data analysis

Digital tools

Problem solving

Tools

Zoom

Microsoft Teams

Slack

Smartsheet

Salesforce

Job description

BTS is seeking a Senior Program Coordinator to join our North American Enablement team. This role owns the operational execution of client programs, partnering with account managers to ensure timely delivery and high-quality results.

The role offers a blend of remote and in-office work, with bases in Phoenix or Chicago, and requires strong collaboration across departments to drive successful program delivery.