Senior PM, Member Experience - Remote (Contract)

The Motley Fool, LLC; United States; Remote; USD 124,000 - 138,000; Full time

Job summary

The Motley Fool, LLC is seeking a Senior Product Manager for Member Experience on a contract basis. This remote United States role focuses on building a full investing system and platform experience for members, including dashboard, portfolio tools, personalization, and mobile access.

You will lead a cross-functional team to optimize engagement and renewal, own onboarding, and partner with our Intelligence team to leverage AI scoring.

Qualifications

• 5+ years of product management experience in consumer or subscription products.
• Active investor with real skin in the game to understand our members.
• Experience building personalized or recommendation-driven experiences is a strong plus.
• AI-native working style — prototyping with AI agents day to day.
• Strong stakeholder management across engineering, design, and the Intelligence team.

Responsibilities

• With your cross-functional team, own member engagement as your core metric, the product-side driver of renewal.
• Anchor the Member Platform team (web and app). You own its backlog and the quality of the member-facing product: dashboard, portfolio tools, community, and mobile app roadmap.
• Own onboarding and activation – get new members to their first valuable action fast, so the value lands early.
• Build personalized experiences on top of our AI scoring engine, providing the right insights for the right member.
• Design and ship features that turn a read the email habit into a daily or weekly product habit, across in-product and email.
• Run a continuous member-research and usage-analytics practice to ground decisions in behavior.
• Write specs precise enough for engineers and AI agents to build against, and bring a business case to our weekly product review.

Skills

Product management

Stakeholder management

AI-native working style

Engagement/retention focus

Job description

The Motley Fool, LLC is seeking a Senior Product Manager for Member Experience on a contract basis. This remote United States role focuses on building a full investing system and platform experience for members, including dashboard, portfolio tools, personalization, and mobile access.

You will lead a cross-functional team to optimize engagement and renewal, own onboarding, and partner with our Intelligence team to leverage AI scoring.