Senior PM, Member Experience & Retention (Remote)

Seed Health, Inc.

United States

Remote

USD 180,000 - 195,000

Full time

34 hours ago
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Benefits offered by this job

Health & Wellness
Mental Health Support
Long Term Wealth Planning
Parental Leave Policy
Remote-first culture

Job summary

Seed Health, Inc. is hiring a Senior Product Manager for the post-purchase member experience. You will own the end-to-end journey, align science and retention goals to a strong product vision, and run rapid experiments that prove market viability across channels including retail, Amazon, and marketplaces.

You’ll partner with design, engineering, brand, and marketing to deliver a scalable member experience. This remote role requires 7+ years in product management with a focus on retention and

Qualifications

  • 7+ years of product management with post-purchase/retention focus.
  • Experience defining experience strategy from ambiguity and building conviction.
  • Track record leading design, engineering, brand, marketing teams.

Responsibilities

  • Own end-to-end post-purchase member experience strategy and journey.
  • Translate science and retention goals into a clear product vision.
  • Design and run short-cycle experiments to test hypotheses and generate signal.
  • Define membership value architecture based on what drives retention.
  • Oversee content delivery strategy for science education and personalization.

Skills

Post-purchase product
Retention strategy
Cross-functional leadership
DTC ecommerce
Experiment design
Product analytics

Job description

Seed Health, Inc. is hiring a Senior Product Manager for the post-purchase member experience. You will own the end-to-end journey, align science and retention goals to a strong product vision, and run rapid experiments that prove market viability across channels including retail, Amazon, and marketplaces.

You’ll partner with design, engineering, brand, and marketing to deliver a scalable member experience. This remote role requires 7+ years in product management with a focus on retention and

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