Senior PM: AI-Driven Controls Transformation

JPMorgan Chase & Co.; New York (NY); On-site; USD 130,000 - 190,000; Full time

Job summary

JPMorgan Chase & Co. in New York seeks an experienced Product Manager with a strong Controls background to lead AI-enabled transformations within the Trusts & Estates business.

This IC role owns product strategy and end-to-end delivery while partnering with Controls, Legal/Compliance, Operations, Technology, and Data/AI teams to embed governance and risk management by design. You will set the vision, own the roadmap (12–24 months), define requirements, and work with engineering to deliver

Qualifications

• 8+ years of product management experience or equivalent ownership of complex platforms/workflows end-to-end.
• Experience in a controls-heavy banking environment (e.g., Risk & Controls, Compliance, Audit, Operational Risk).
• Proven track record delivering AI/automation/analytics products in production with measurable business impact.
• Strong knowledge of regulated process design: documentation standards, audit readiness, approvals, evidence capture.
• Exceptional stakeholder management and executive communication; ability to influence without authority.
• Strong analytical and strategic skills: value sizing, prioritization frameworks, KPI/OKR design, and data-driven decisioning.

Responsibilities

• Set product vision and strategy for AI transformation in Trusts & Estates Controls.
• Own the roadmap and prioritization, translating business goals, regulatory obligations, and risk appetite into sequenced delivery plans (12–24 months) with clear outcomes and KPIs.
• Lead discovery and define requirements: customer/user journeys, problem statements, use-case intake, value sizing, control impact assessment, and success metrics.
• Embed controls into product design: governance workflows, approvals, audit trails, evidence capture, access controls, data handling requirements, and change management readiness.
• Partner with engineering and data teams to deliver scalable, secure, and observable AI capabilities (e.g., retrieval/search over approved content, workflow automation, decision-support, quality checks).
• Drive stakeholder alignment and decision-making across business, Controls, Compliance, Legal, Risk, Operations, and Technology; manage trade-offs transparently.
• Own delivery execution using agile product practices: epics/user stories, acceptance criteria, release planning, dependency/risk management, and post-release measurement.
• Champion responsible AI adoption: monitoring/feedback loops, human-in-the-loop controls where needed, and clear user guidance to reduce operational and conduct risk.
• Enable adoption and change: training, communications, support readiness, and continuous improvement based on usage and control outcomes.

Skills

Product management

Controls in banking

AI/analytics products

Regulated process design

Stakeholder management

Data-driven decisioning

Job description

JPMorgan Chase & Co. in New York seeks an experienced Product Manager with a strong Controls background to lead AI-enabled transformations within the Trusts & Estates business.

This IC role owns product strategy and end-to-end delivery while partnering with Controls, Legal/Compliance, Operations, Technology, and Data/AI teams to embed governance and risk management by design. You will set the vision, own the roadmap (12–24 months), define requirements, and work with engineering to deliver