Senior Physical Security Solutions Engineer

CDW; Vernon Hills (IL); On-site; USD 107,000 - 150,000; Full time

Job summary

CDW is seeking Senior Consulting Engineers to design, implement, and support advanced physical security solutions for enterprise environments. You will lead client consultations, develop architectures, and configure systems such as Genetec, Verkada, and Milestone to meet project requirements.

You will collaborate with account managers, project teams, and partners, travel up to 50% as needed, and ensure solutions are delivered on time and within scope.

Qualifications

• Bachelor's degree and 5+ years of experience delivering complex technical solutions including planning, development, implementation, and support OR 9+ years of experience delivering complex technical solutions including planning, development, implementation, and support.
• Hands-on Genetec or Verkada Systems Engineering experience.
• Ability to travel between 25%-50% and work weekends/off hours as necessary.

Responsibilities

• Perform client consultation: plan, design, implement, and support Physical Security Systems.
• Develop and implement the technical architecture and physical design of the network: analyze existing Physical Security Systems and recommend solutions.
• Set up, configure, and test Physical Security Systems that include video surveillance, access control, sensors, air quality control, and third-party integrations.
• Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems.
• Assist Account Managers during the sales process by educating the customer about new technologies in the Physical Security space.
• Assist in the management of projects using CDW's project management methodology.
• Ensure a stable performance environment for enterprise computer applications.
• Participate in various IT projects intended to continually improve/upgrade converged network solutions.
• Regularly interface with technical and business staff of customers, including the project sponsor and stakeholders of projects in more complex engagements.
• Serve as a technical point of contact on customer engagement.
• Create and execute test plans to meet project requirements for assigned components.
• Manage time and expenses to meet or exceed expectations defined in the Statement of Work.
• Provide high-quality content deliverables using the appropriate document templates.
• Ensure solution is implemented as designed to the customer's satisfaction and approval.
• Work with Professional Services Managers, Sellers, Project Managers, Partners, and customers to manage expectations and timelines to ensure expectations and commitments are met.
• Conduct/lead design workshops for complex designs to meet customers, partners, business, and technical objectives.
• Proactively develop plans and activities to avoid problems.
• Educate the customer on solution as appropriate throughout the life of the project or service life.

Skills

Genetec

Verkada

Video surveillance

Access control

Milestone

Network engineering

Customer communication

Education

Bachelor's degree

Tools

Genetec Security Center Omnicast

Verkada

Milestone

Meraki MV

Axis Certification

Job description

CDW is seeking Senior Consulting Engineers to design, implement, and support advanced physical security solutions for enterprise environments. You will lead client consultations, develop architectures, and configure systems such as Genetec, Verkada, and Milestone to meet project requirements.

You will collaborate with account managers, project teams, and partners, travel up to 50% as needed, and ensure solutions are delivered on time and within scope.