Senior Pet Care Sales Leader & Mentor

Petco Animal Supplies, Inc.; Tyler (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health benefits

401K

Paid time off

Employee discounts

Job summary

Petco Animal Supplies, Inc. in Tyler, Texas, is seeking a Senior Sales Associate to deliver exceptional experiences for pets and their people on the sales floor.

You will mentor newer associates, support store operations, and help drive day-to-day performance with knowledgeable, compassionate service rooted in a passion for pets. This role emphasizes product knowledge, promotions, loyalty programs, merchandising, and teamwork within a Pet Care Center environment.

Qualifications

• 1+ years of retail experience, preferably in a specialty retail.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Proven ability to multitask and thrive in a fast-paced environment.
• Basic math skills and experience handling cash and transactions.

Responsibilities

• Deliver consistent, knowledgeable service.
• Educate customers on promotions, services, and loyalty programs.
• Support store sales goals through effective selling and service behaviors.
• Maintain store cleanliness, organization, and visual standards.
• Mentor and train new associates; act as floor leader when needed.
• Assist with opening/closing procedures and escalated customer concerns.

Skills

Retail experience

Customer service

Cash handling

Multitasking

Pet knowledge

Job description

Petco Animal Supplies, Inc. in Tyler, Texas, is seeking a Senior Sales Associate to deliver exceptional experiences for pets and their people on the sales floor.

You will mentor newer associates, support store operations, and help drive day-to-day performance with knowledgeable, compassionate service rooted in a passion for pets. This role emphasizes product knowledge, promotions, loyalty programs, merchandising, and teamwork within a Pet Care Center environment.