Senior Pet Care Sales Lead & Mentor

PETCO Animal Supplies Stores, Inc.; Tyler (TX); On-site; USD 15,000 - 21,000; Full time

Job summary

Petco Animal Supplies Stores, Inc. in Tyler, TX is seeking a Senior Sales Associate to deliver exceptional pet-care experiences on the sales floor. You will mentor newer staff, support store operations, and provide knowledgeable, compassionate service to customers and their pets.

Starting rate is $13.00 per hour. The role requires flexibility to work evenings, weekends, and holidays in a fast-paced Pet Care Center retail environment, with opportunities to grow leadership skills and contribute to

Qualifications

• 1+ years of retail experience, preferably in a specialty retail environment.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Proven ability to multitask and thrive in a fast-paced environment.
• Strong problem-solving skills and professionalism in handling customer concerns.
• Basic math skills and experience handling cash and transactions.

Responsibilities

• Deliver consistent, knowledgeable, and compassionate service.
• Educate customers on promotions, services, and loyalty programs.
• Support store sales goals through effective selling and service behaviors.
• Maintain store cleanliness, organization, and visual standards.
• Monitor inventory levels and assist with replenishment.
• Ensure compliance with company policies, procedures, and safety standards.

Skills

Retail experience

Pet care knowledge

Customer service

Multitasking

Problem solving

Cash handling

Job description

Petco Animal Supplies Stores, Inc. in Tyler, TX is seeking a Senior Sales Associate to deliver exceptional pet-care experiences on the sales floor. You will mentor newer staff, support store operations, and provide knowledgeable, compassionate service to customers and their pets.

Starting rate is $13.00 per hour. The role requires flexibility to work evenings, weekends, and holidays in a fast-paced Pet Care Center retail environment, with opportunities to grow leadership skills and contribute to