Senior Pet Care Sales Leader & Mentor

Petco; Kenosha (WI); On-site; USD 17,000 - 24,000; Full time

Job summary

Petco in Kenosha, WI seeks a Senior Sales Associate to deliver exceptional experiences for pets and pet parents on the sales floor. You will support store operations, mentor newer associates, and provide knowledgeable, compassionate service rooted in a passion for pets.

The role emphasizes helping customers choose the right products, handling transactions accurately, and maintaining a welcoming, clean environment on the shop floor. Flexible hours may be required.

Qualifications

• 1+ years of retail experience.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Proven ability to multitask in a fast-paced environment.
• Strong problem-solving skills and professionalism with customers.
• Basic math skills and experience handling cash and transactions.

Responsibilities

• Promote health, safety, and proper care of all animals per Petco policies.
• Share accurate pet care knowledge to help customers decide on products.
• Greet customers and deliver friendly, solution-focused service.
• Lead by example with strong selling behaviors and service.
• Mentor and support new associates and reinforce store standards.
• Assist with opening/closing procedures and operational tasks.

Skills

Retail Experience

Customer Service

Cash Handling

Multi-tasking

Job description

Petco in Kenosha, WI seeks a Senior Sales Associate to deliver exceptional experiences for pets and pet parents on the sales floor. You will support store operations, mentor newer associates, and provide knowledgeable, compassionate service rooted in a passion for pets.

The role emphasizes helping customers choose the right products, handling transactions accurately, and maintaining a welcoming, clean environment on the shop floor. Flexible hours may be required.