Senior Pet Care Sales Leader & Mentor

Petco; Ormond Beach (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Petco is seeking a Senior Sales Associate to deliver exceptional experiences for pets and pet parents in our Pet Care Center. You will be a mentor, role model, and trusted partner on the sales floor, supporting store operations and leadership while delivering knowledgeable and compassionate service.

In this role, you will assist with opening/closing procedures, merchandising, and customer service, and help develop newer associates in a fast-paced Pet Care Center retail environment.

Qualifications

• 1+ years of retail experience, preferably in a specialty retail environment.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Ability to multitask in a fast-paced environment.
• Cash handling and basic math skills.
• Professionalism in handling customer concerns.

Responsibilities

• Deliver knowledgeable, compassionate service on the sales floor.
• Support store operations and leadership as needed.
• Mentor and train newer associates.
• Assist with opening/closing procedures and projects.
• Help resolve customer concerns and escalated issues.

Skills

Retail experience

Pet care knowledge

Customer service

Communication skills

Cash handling

Multitasking

Problem solving

Job description

Petco is seeking a Senior Sales Associate to deliver exceptional experiences for pets and pet parents in our Pet Care Center. You will be a mentor, role model, and trusted partner on the sales floor, supporting store operations and leadership while delivering knowledgeable and compassionate service.

In this role, you will assist with opening/closing procedures, merchandising, and customer service, and help develop newer associates in a fast-paced Pet Care Center retail environment.