Senior Pet Care Sales Lead — Mentor & Deliver Wow

Petco Animal Supplies, Inc.; Katy (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Petco Animal Supplies, Inc. in Katy, TX is hiring a Senior Sales Associate to deliver exceptional pet care and shopping experiences in our Pet Care Center.

You will greet customers, advise on products, process sales, and support store operations while working closely with leadership and teammates. The role emphasizes customer service, product knowledge, and a passion for animals, with a starting hourly rate of $13 and opportunities to grow within the company.

Qualifications

• 1+ years of retail experience preferred.
• Passion for animals and knowledge of pet care preferred.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Basic math and cash handling skills.
• Professionalism in handling customer concerns.

Responsibilities

• Deliver knowledgeable, compassionate service to customers.
• Assist customers in selecting products and services.
• Process sales, returns, and exchanges accurately.
• Support store operations, merchandising, and inventory.
• Mentor and train new associates on policies and service expectations.

Skills

Retail experience

Customer service

Communication

Multitasking

Cash handling

Team player

Job description

Petco Animal Supplies, Inc. in Katy, TX is hiring a Senior Sales Associate to deliver exceptional pet care and shopping experiences in our Pet Care Center.

You will greet customers, advise on products, process sales, and support store operations while working closely with leadership and teammates. The role emphasizes customer service, product knowledge, and a passion for animals, with a starting hourly rate of $13 and opportunities to grow within the company.