Senior Pet Care Sales Leader

Petco Animal Supplies, Inc.; Spring Ridge (PA); On-site; USD 42,981,000 - 49,594,000; Full time

Job summary

Petco Animal Supplies, Inc. is seeking a Senior Sales Associate to deliver exceptional customer experiences on the Pet Care Center floor. You’ll mentor teammates, support store operations, and help colleagues grow while providing knowledgeable, compassionate service to pets and pet parents.

Start Rate: $15.00 per hour. The role requires flexibility to work evenings, weekends, and holidays in a fast-paced retail environment that values teamwork, accuracy in transactions, and a passion for animal

Qualifications

• 1+ years of retail experience, preferably in a specialty retail environment.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Proven ability to multitask and thrive in a fast-paced environment.
• Strong problem-solving skills and professionalism in handling customer concerns.
• Basic math skills and experience handling cash and transactions.

Responsibilities

• Deliver consistent, knowledgeable, and compassionate service.
• Educate customers on promotions, services, and loyalty programs.
• Support store sales goals through effective selling and service behaviors.
• Maintain store cleanliness, organization, and visual standards.
• Monitor inventory levels and assist with replenishment.
• Ensure compliance with company policies, procedures, and safety standards.
• Mentor and train new associates on policies, procedures, and service expectations.
• Act as a floor leader when needed, supporting workflow and customer experience.
• Assist management with escalated customer concerns and operational needs.

Skills

Retail experience

Customer service

Communication skills

Multitask

Problem solving

Cash handling

Job description

Petco Animal Supplies, Inc. is seeking a Senior Sales Associate to deliver exceptional customer experiences on the Pet Care Center floor. You’ll mentor teammates, support store operations, and help colleagues grow while providing knowledgeable, compassionate service to pets and pet parents.

Start Rate: $15.00 per hour. The role requires flexibility to work evenings, weekends, and holidays in a fast-paced retail environment that values teamwork, accuracy in transactions, and a passion for animal