Senior Personal Banker — Growth & Client Loyalty

PNC; Lincoln Village (OH); On-site; USD 49,000 - 81,000; Full time

Benefits offered by this job

Health coverage

Dental and vision insurance

Life insurance

Disability protection

401(k) with PNC match

Paid holidays

Job summary

PNC is seeking a capable banking professional to expand the branch client base, deepen customer relationships, and deliver proactive sales conversations. The role emphasizes customer loyalty, risk-aware service, and collaboration with ecosystem partners to grow wallet share.

Based in the branch, you will engage customers, present PNC solutions, and drive a differentiated customer experience while adhering to risk policies and procedures. A Notary Public status may be required.

Qualifications

• Associates degree or equivalent required.
• 4+ years of related business or functional experience.
• Notary Public in the applicable state is required.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Collaborates with ecosystem partners to grow customer's share of wallet.
• Leads by example in driving proactive sales conversations and delivering a complete PNC conversation with every client interaction.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates degree or equivalent

Job description

PNC is seeking a capable banking professional to expand the branch client base, deepen customer relationships, and deliver proactive sales conversations. The role emphasizes customer loyalty, risk-aware service, and collaboration with ecosystem partners to grow wallet share.

Based in the branch, you will engage customers, present PNC solutions, and drive a differentiated customer experience while adhering to risk policies and procedures. A Notary Public status may be required.